My 2005 Nissan Altima was involved in an accident and determined a total loss. I needed to purchase another vehicle. I checked around with other dealerships, searched out internet pricing on different makes and models, even visited one dealer. But, things just didn't seem to feel right. I had received an earlier email advertisement from Nissan of Alexandria addressed from Ray Webb. I had occasion to meet Mr. Webb earlier last year, when my daughter was in the market for an automobile; however, at that timeI was not, so I had no client dealings with Mr. Webb. - I already had my Nissan, which by the way I had purchased from the Alexandria location through another consultant in 2005. To shorten this, my previous Nissan NEVER gave me a bit of trouble and there was NEVER an occasion for any major reconstructive work to be done to it - so I thought it made perfectly good sense to go back there and I'm so glad that I did. I was greeted by a couple of other sales consultants who offered me their services; when I told them that I had received an email from Mr. Webb and that I wanted to talk with him, both of them offered to contact Mr. Webb to let him know that I was waiting for him. When Mr. Webb returned, he not only remembered me, but he remembered my daughter too, and by name. I knew for sure I was in the right place - it had been several months earlier that we met.