Horrific experience today as a result of an unprofessional and characteristically grumpy owner, Pascuala. Here is the scenario: There is a particular hairdresser who normally does my daughter's hair. Today, when I realized the hairdresser was not at her station, I casually inquired. The owner, Pasquala, perceived my inquiry as an affront, and said I should not be asking about particular hairdressers. She added that ALL of her staff can blowdry hair, therefore, it didn't matter where my daughter's usual stylist was. I was APPALLED. Apparently, Pascuala felt that asking about a particular stylist makes the others seem inadequate. That certainly was not my intention. Since no one else has ever done my daughters hair, I have not formed an opinion about their work, nor did was I alluding to their skills or abilities when I inquired about the usual stylist. It is simply that the usual stylist has always done a great job with my daughter, so it is natural that I would ask about her. Pascuala flat out refused to tell me when the stylist would be back, and ordered the hairwasher to stop lathering my daughters hair! I had to insist that they finish what they started, and Pascuala told me to never come back! To top it off, she charged three more dollars than she normally does (SAME wash/set each time), and told me not to come back! ALL this because I simply inquired about the usual stylist. STAY AWAY. The owner is simply intolerable!!!!
Cons: THE OWNER>SEE BELOW