I work downtown so Park Dental is just a short walk away. I can go there over my lunch hour and get in and out within 40 minutes max. The last time I was there (back in March '06) the hygienist was a little on the harsh side and made some of my gums bleed. But before that all the other hygienists were very gentle. Park Dental is very willing to work with my insurance company to ensure all payments are made. The first time I went there, there was some confusion on processing the insurance payments, but over the phone Park Dental handled it well and was very friendly and willing to go that extra mile to ensure everything was inline. I will continue going to Park Dental as I have had an overall great experience with them.