We are new to the area, and had the painful chore of finding new physicians. We made the appointment for my husband and myself over a month in advance. Got to the office at 12:15 for a 12:30 appointment, sat down to fill out forms ( which I already had printed up with information), took a half day off work- at 12:48 was informed that only one of us could be seen, because we were late. If this is the kind of welcome to AZ that we will find, it questions the decision to relocate. As a medical practitioner myself, I always go out of my way to treat patients as if they mattered, not the time. We continue the search for compassionate practitioners. My time for wasted effort should be billed to them to the tune of around $200.