Everyone is entitled to make a mistake, but when mistakes are made at this West Chester location, its the customer's fault! Imagine that!\r
When a request was made to refund the amount paid for the returned pizza that was not made as ordered, their business practice is to not refund the total amount paid. \r
There are better mom and pop pizza places in West Chester. I am going to vote with my wallet and never support this location again. No need to reward bad experiences with future business.
Pros: Well known chain
Cons: Poor business practices at this chain location