interestingly, we were at the pan pacific the same time as the previous poster... checked in on the 20th, out on the 24th... but clearly had a far different experience. the hotel was on par with other boutique hotels we've stayed at (teatro in denver, alexis in san fran) - heavy on the ambience, personal service, and attention to detail. we got in late wednesday night, but still had someone open all the doors for us and bring our luggage up; room service for a late late dinner was surprisingly prompt and quite frankly, a pretty darn good burger from a hotel. we did not partake in the continental breakfast, preferring to find a cafe en route to sightseeing instead, and didn't have a car. our room was cleaned everyday and i never even saw a maid cleaning cart. the bathroom was enormous and we really enjoyed the sliding wood doors. the bathtub was a little cramped with two, but still fancy enough. we also spent time in the bar downstairs with bartender chris who let us hang out into the wee hours of the night playing board games (provided by the hotel, which was a fun touch) and supplied us with coffee, water, and snacks. a quiet hotel, actually never even ran into other guests in the hall or elevator and the staff was friendly and courteous. would definitely stay here again!
Pros: everything was just... well done, very lovely stay
Cons: none! the previous post is befuddling.