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Palomino - 23 Reviews - 345 Spear Street, San Francisco, CA - Restaurants Reviews - Phone (415) 512-7400

Palomino

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345 Spear Street (at at Folsom St)
San Francisco, CA 94105
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(415) 512-7400
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Palomino - San Francisco, CA
Palomino - San Francisco, CA

Reviews

( 4 )
( 10 )
( 2 )
( 5 )
( 2 )

Best

$5 pep pizza is red Gorgonzola fries are kind of blue $4 mojitos and 1/2 off apps Happy Hour at Palomino I heart you! Pros: outdoor seating, great happy hour specials Co...

Worst

Had to ask repeatedly to get menus, get silverware, get napkins, clear table, get water, get bill. By this time the chicken wings were cold and we had wiped our hands on our jean...

Happy Hour at Palomino is Poetry 5/10/2009

$5 pep pizza is red Gorgonzola fries are kind of blue $4 mojitos and 1/2 off apps Happy Hour at Palomino I heart you! Pros: outdoor seating, great happy hour specials Cons: crowded more

Great Customer Service 5/9/2008

We went with a group of family and friends of about 30 or so people. The service was excellent. The waitress was attentive and made sure we were enjoying our meal. Although the bar service was a bit slow, I would recommend this restaurant to my friends. The view is excellent and the prices are even better. In my opinion, the wait staff really seemed to enjoy their job and it showed in the service we received. I will be going back again! Pros: Good food, excellent service, and they validate parking more

Way too much Garlic and slow service 12/10/2007

My wife and I ate at Palomino on the evening of 12/8/07 and found the service slow and the food had way too much Garlic. The slow service was from the Bar of all places. We ordered two glasses of wine before we ordered food and did not get them until the main entree arrived. The waiter appologized several times and said the bar was backed up. Pros: Nice atmosphere Cons: Too much Garlic more

Not Kid Friendly At All - Lousy Service 11/21/2006

Went with my wife and 18 month old. We thought it would be a nice evening at a nice restaurant that may cater to kids since they advertised they had a kid's menu. We got there around 5:15 pm on a Saturday and were seated promptly. There were not many patrons and it was not even half full. One look at their kid's menu and you can tell someone did not put a lot of thought behind it. First, they charge $6.95 which is rather high for what they were offering kids. Secondly, there were misspelled words in the menu.\r \r It took nearly an hour to get our food after we ordered! When we had asked the waiter about our food, he explained there were two large parties going on. Keep in mind that the restaurant looked half full at the time we ordered. Try to imagine what an 18 month old will start doing after an hour of no food strapped into a booster seat. Needless to say, neither my wife and I got to enjoy the food so I couldn't really tell you if it was good or bad. We were also never offered a mystery envelope with coupons for $$$ off our next visit, which was OK by me. My wife and I were just happy the meal was over and we can get out of there before 7:30 pm. We had no intentions of returning any time soon. Pros: Nice views, Validated parking. Cons: Slow service. more

nice place 11/13/2006

We along with what seems like everyone in SF received a $20 gift card in the mail. I've been here before for happy hour and have always had a nice time but never tried their food. We arrived and our waiter Ian was great and very knowledgeable on the menu. We were pleased with the appetizers and salads. I had the kobe ravioli which was ok, but i wouldn't order it again. My boyfriend had the mahi mahi with clams and it was a super boring dish. No sauce, not flavor just very bland. Probaby very healthy though but lacked any really exciting taste. I would go back for drinks and appetizers but would skip the main course. The restaurant is in a great location though and has a nice decor and atmosphere. Pros: atmosphere, appetizers more

Won't go again 11/1/2006

My husband I, with $20 gift card in hand, went to try this place out last night and were really disappointed. For a place in such a great location, the food shoud have been a lot better. He got the chicken parm, and I the capellini pomodoro, and we both agreed that better versions of both are availale at the Olive Garden. Everything was slick with oil and overly garlic-y. Not impressed at all. Pros: Nice location/view Cons: food more

Best wait person 10/24/2006

We went on night of the $20. gift card expired and it was crowded, we were seated within 5 min.. Obviously none of the other reviewers had the waitress we did, her name is Molly and she was terrific, you'd never know she was extremely busy with a full restaurant, she was friendly, talkative, efficient and never acted like she was doing us a favor. My husband ordered the spaghetti w/Kobe beef meatballs and I ordered the Lobster ravioli, when she brought our food she apologized because the kitchen had made the Kobe beef ravioli for my husband, she said she would take if back if he wanted and he said no, he'd have the ravioli, she told us dessert would be on the house. The food was excellent, my husband had the warm pear bread pudding and it was very large and delicious, we didn't leave hungry, the portions were very generous. \r I would have never gone to Palomino as we usually don't go way downtown to eat, but I'm glad they sent us the gift card and we definitely will go back. I was in awe of the view and I live here, I can imagine what tourists think. We will be repeat customers, I've already told a couple friends about Palomino.\r If you read this review and want to try Palomino, ask to sit in Molly's area. Pros: beautiful view, excellent food and extremely friendly waitress, validated parking. more

Good food but HORRIBLE service 10/24/2006

The food is good here, but I personally think service is just as important. Initially, our server was friendly and helpful. However, after we ordered, we presented a $20 gift card, and his attitude changed completely. From then on, he was unhelpful, slow, rude, and he was rather cold to us. He even argued with me when I told him that he had overcharged us for a bowl of portabella soup and some apple juice. He never brought us bread until we asked (we saw every other waiter bringing bread to their patrons). There were 5 adults and 1 child. Two of us ordered the 3-course under $20 menu items. They were supposed to include coffee or tea, but at the end of the meal, he never offered them. The other three of us ordered salads, an entree, and dessert. If he was concerned that the $20 gift card was going to affect his tip or something, the cost of three salads/soups alone was $20. And for the child, we ordered from the Kids menu. It was supposed to include a take-home kids cup, ciabatta, grapes, choice of beverage, entree, and a sundae. They never brought ciabatta for him (and of course we had to ask for the bread), our server said they had no kids cup, and he only brought ice cream for the child. The menu was supposed to include a choice of beverage, and he rang up a separate charge for apple juice. When I questioned him on it, he argued with me saying that Palomino never gives free beverages, to which I showed him the menu. He then complained, saying he doesn't know how to ring up a free juice. The ironic thing is he never took the gift card from us and did not deduct the $20 from the bill (Initially, he said that we could not use the card because of the special 3-course. However, we mentiond that three of us were ordering from the regular menu. So he said he would create two separate bills. But he never did that. He came back with one bill with no $20 off). So, if he never intended on taking the $20 off, what was the point of his HORRIBLE service? more

Great place 9/10/2006

I went here for the first time last weekend after recceiving a $20 gift card in the mail to Palomino. The food was on the expensive side, but very good. All of their dishes were interesting. I had a hard time deciding what to get! The waiter messed up my order, but brought me the correct dish very quickly so I didn't have to wait too long. Pros: Beautiful inside, great food Cons: Pricey more

Got a Business Lunch? 8/29/2006

This is definitely a good place to have a business lunch. Service and food are great! Take advantage of the lunch specials. They recently added the chopchop salad as an option to be part of the special. I guess a lot of people ask for it. There's an additional charge for the chopchop, but it's worth it. The pecan crusted chicken salad is good too! Appetizer? Crab dip or the fries for sure! more

Go on the Right Night 7/21/2006

The Dinner menu has so many more interesting things to offer than the appitizer menu, like fresh salmon, a huge seafood louie salad and a classic linguini with clams. The bar can get kind of crazy, especially on a Friday night when the weather is warm. The service is good. The food is awesome and we've become fans of the oven-roasted clams, the Crab and Artichoke dip and the Seafood Louie salad. Another great entree is the Bistro Steak that's around $22 and is always really juicy. Pros: The Happy Hour is one of the best in the City, the view of the Bay Bridge could not be better. Cons: Always busy, can be hard to find a table on the patio. more

Average...average...average... 5/14/2006

Took my mom there for mothers day. Not at all impressed. The waiter seemed like he did not want to be there. Didn't advise us of available appetizers, until we asked. I had the steak and eggs...the steak was rather tough. My mom had the paella, and when it arrived, she wondered if she had accidentally ordered the child's portion. My dad had the crab cakes eggs benedict...the crab cakes were salty, and the bread was tougher than my steak. My girlfriend had the crusted chicken...that was actually pretty good. Ordered some creampuff item for dessert, and the puff pastry portion tasted like day old bread. Pros: Seated quickly more

great food and view but poor service ... 3/4/2006

Went in at Sunday 3:00 pm for lunch. They took over 30 mins to get pasta on the table. Had to ask for water re-fills. Ordered pudding for dessert. Manager suggested pudding was in the oven once, after 15 mins manager suggested it on its way and then returned in another 5 to say the resturant had run of out ice-cream topping/side for the pudding! Total time in the resturant = 1 hr 20 mins and finally no pudding for me. The place has a great view, ambience and good pasta (I will never know about the pudding though). Visit only in peak hours, off peak the staff is un-attentive and the manager careless. Service ..... NEEDS IMPROVEMENT. more

Great view...average food 12/23/2005

This restaurant has a **** view rating...food is average with a $20 and higher plates. Pros: view, drinks Cons: cost of food more

Lunch with daughter 11/22/2005

My daughter brought me here for a quick lunch. We started outside but it was too chilly so we moved inside to the seating in the bar area, no problem for our waiter who was very attentive and professional. I had the mushroom soup (yummy) and my daugher chorizo and potato dish (good but we both agreed it was some sort of sausage not chorizo. Then we split a pizza (sausage & mushroom) very tasty on a thin crust which was different but overall good flavor. Atmospher is very relaxing and beautiful view of bridge & bay. more

Romantic, view, great food 7/21/2004

This is a great spot to take out of towners. It features fresh Cali cuisine, is right on the Waterfront, and the tables are nicely spaced apart. The appetizers are the best things on the menu so better to get a bunch of those. more

location, location 7/14/2004

A nice selection of draft beer, yummy appetizers, and a great iron grill turkey sand. The food is pretty good, the view is great. Sit on the patio on a sunny day and indulge in some hot crab dip. A nice alternative to momo's and gordon biersch for Giants pre game fun. more

FABULOUS 9/21/2003

I go to Palomino's frequently and I'm consitently pleased with all aspects of the experience. I have now been for Sunday Brunch, Lunch, and Dinner and thought each time was fabulous. The service has always been top notch and the views of the bay and bridge are outstanding! more

Cannot recommend 6/21/2003

Had to ask repeatedly to get menus, get silverware, get napkins, clear table, get water, get bill. By this time the chicken wings were cold and we had wiped our hands on our jeans. Chain restaurant food at fancy restaurant prices, prepared carelessly -- battery stuck-together calamari, overcooked fish, soggy flatbread, stuff that was not fresh. Interior is strikingly beautiful, one of best views in city -- so maybe a grudging recommendation for happy hour. Stick with the draft beer. Pros: great view, beautiful interior Cons: bad food, bad service, overpriced more

great views of the bay with decent food 6/3/2003

Palomino sits right on the Embarcadero, next to the bay, so the views are spectacular. The food is also fairly decent (pastas are often flavorful but overcooked) to good (every thin crust pizza I've had here has been good). The prices are OK (most entrees in the $12-20 range) but the service is stiff and slow, even when there aren't a lot of people dining. If you go, be sure to sign up for their Palomino mailing list. You get free gift certificates every once in a while (I went to dinner there because they mailed me a $20 gift certificates, no strings attached). more
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Menu for Palomino




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Editorial

  • In Short
    This cavernous restaurant boasts warm amber tones, spacious, banquette-backed tables, a huge bar stocked with draft beers from Anchor Steam, Pyramid and other local...

  • 9/27/2005 Provided by Citysearch

Additional information

  • Hours:

    Monday 09:00 AM - 10:00 PM Tuesday 09:00 AM - 10:00 PM Wednesday 09:00 AM - 10:00 PM Thursday 09:00 AM - 10:00 PM Friday 09:00 AM - 10:00 PM Saturday 09:00 AM - 10:00 PM Sunday 09:00 AM - 10:00 PM
  • Payments:

    Visa, American Express, Diner's Club, Discover, Master Card
  • Neighborhoods:

    South Beach, Central East
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