Okay, so before I couldn't get an appointment, but when I finally did the service was okay. The girls were nice enough, they were quick, and explained everything. The treatment didn't really work well. I had hair removel done 10 years ago in TX, and it was great. I had 3 or 4 treatments on dark hair (underarms) and it was gone for about 4 years... should have gotten a yearly touch up. But, after 4 treatments with the laser they use and it's been 2 months since my last treatment and about 3/4's of the hair has grown back. I'm not too impressesd. Maybe the laser wasn't strong enough, it didn't really hurt (like the one in TX), but wasn't very effective. Check out other places.