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Packman Disposal - 14 Reviews - , Denver, CO - Garbage & Rubbish Removal Reviews - Phone (303) 288-5279

Packman Disposal

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Denver, CO 80202
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(303) 288-5279
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Main categories:

Garbage & Rubbish Removal

Related categories:

Home & Garden , Utilities , Waste & Garbage

Reviews

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( 8 )

Best

I have been using Packman for about a year now. Hands down, they are the best trash service that I have ever used. My wife was nervous when we switched from a national company, ...

Worst

This company has totally dissapointed us. They "forget" to pick up our recycling much too often, even after we complained. Their customer service is horrible as well. They just...

Completely unsatisfied 2/11/2013

This company has totally dissapointed us. They "forget" to pick up our recycling much too often, even after we complained. Their customer service is horrible as well. They just seem to be unorganized and inefficient in the billing AND service department. We will never use their services again. We hope this sends enough of a message that they change their business for the better. more

Packman is GREAT! 8/29/2011

I have been using Packman for about a year now. Hands down, they are the best trash service that I have ever used. My wife was nervous when we switched from a national company, but we could not be happier with Packman, more

Great Service 1/24/2011

I usually don't have the time or take the time to write a review, but I wanted people to know how much I appreciate doing business with Packman Disposal. First of all, I like that I can pay the full year at one time and receive a discount; but mostly I like that the driver(s) put in the extra effort to close the lid on my trash can and move the can off the sidewalk after they empty it. These extra steps are noticeable and very much appreciated. When I used other trash services, I used to hate having to tip the cans over because it had rained or snowed while I was at work. There were times I would get water splashed on my shoes and dress clothes, that was such a hassle. Thanks Packman for closing the lid on my trash can, sounds simple, I don't know why others couldn't do it! more

Fantastic Customer Service! 1/18/2011

GREAT Customer Service from the phones to the guys on the trucks. They're here early, they put the cans on the driveway and even replace the lids! Cost is less than the green company, but the service is WAY more. Dump the green company, they're too big and don't earn the money they charge! more

Worst service, worst customer service 1/3/2011

I wish there was an option for less than one star. Although being a customer for years, my trash wasn't picked up the last couple times. After calling and being on indefinite hold, I talked to the most offensive and rude customer service person named Natalie. There are plenty of trash services in Colorado, and I don't care enough to detail how upset I am. However, I have trash cans sitting in front of my house, checks cashed on schedule, and can't resolve anything because of the absolute WORST customer service EVER. I get the stonewall about how she is the manager, you can't talk to anyone else, don't like it- tough! Worrying about trash service is pretty low on my list of things to worry about, but this company, or more specifically, the customer service girls that answer the phone, make it the worst experience I have had recently. Suffice to say, I am calling a new trash company that appreciates their long standing customers, and takes the phone away from rude and offensive agents. Unbelievable, STAY AWAY FROM PACKMAN!!!!!!!!!!!!!! more

Excellent Company 10/14/2010

I have used Packman for several years. I started back with them after they restarted the business up a couple of years ago. I have had them come up to my porch and take the trash when I forgot to put the cans on the curb. One time they came around the corner after passing my house and noticed that I had just put the cans on the curb. They backedup and took my trash. They have never refused to take anything that was on the curb. The cans are always put standing on my drive way about half way up. I'm very please with their service and the price can't be beat!!!!! more

Don't use Packman! 2/24/2010

Packman took over the good trash service company I'd been using. I found the people in Packman's office to be rude and their service poor. I miss the company I did use and refuse to deal with this bunch of misfits. I like to support small businesses but not this one. more

No Problems after 3 years 12/30/2009

We have been using Packman for over 3 years and are happy with them for garbage, we don't use them for recycling since it was not clear what they took or how they dealt with it. In the 3 years there has not been a single problem. They are clearly not the most modern company, (no website/automatic payment and the truck is old) but they do what they say they will at a good price. more

con artists 11/12/2009

I just filed a complaint with the BBB on Packman... I have never received a receipt on my trash pick up... last weds my 18 year old son handed my payment that was sealed in an envelope to the driver so that our trash could be collected...This past weds they did not pick me up, I called to ask why, the so called manager said i had not made a payment for a whole month. which was far from the truth... The past 3 weeks my trash has been collected.. She was defensive and refused to allow me to talk... My thoughts are that she pockets the money for herself and dos not keep a record on who has paid their bills or the drivers pocket the money... not sure but talk about rude and obnoxious.... My next step is to call Tom Martino... my one big question is, has anyone actually seen receipts from these people? Next week I am going to keep an eye out on the packman truck and after they pick up trash I am going to knock on that persons door and let them know about what they have pulled with me .. I have no reason to lie...I have one income coming in and a mother of 4 kids....not to mention I am the block captn for the neighborhood watch program here in Aurora....I have switched my trash company to someone far more credible... These people are about of rude clowns and con artists.... more

Stay away from them!! 9/19/2009

I am writing as an ex-employee of Packman Disposal.I want to say they don't care about the safety of anyone. I drove for them and I drove the speed limit, stopped at stop signs like a "professional" driver. When I was in "training" I was criticized and verbally reprimanded for "going too slow." If I stopped at a stop sign they would treat me like I was some kind of an idiot. They would have me backing down streets and into culdesacs quickly with no regard for safety of neighborhood kids, property, or anyone's life for that matter. They certainly don't care if their drivers hit someone and kill them because it would be the drivers fault. The owner Lenny encourages this Demolition Derby style driving.If Lenny truly cared about the drivers then he would make sure that they are driving safe. One time a dog ran in front of my truck in Aurora, so I slowed down to let the little guy get across and the trainer told me to "hit it." I don't know if he meant to hit the innocent dog or go faster? Lets not forget that some of my fellow drivers thought it was funny to give the finger to people driving cars if the drivers got in their way or cut them off. AND THEN THE OWNER, LENNY THOUGHT THIS WAS FUNNY!!! PROFESSIONAL DRIVERS DON'T BEHAVE THIS WAY!!! What a bunch of thugs and the owner is the worst for encouraging it!! A real company would fire these drivers!! If you can't control your anger you have no business driving a multi ton truck. The trucks are unsafe. The air brakes constantly leak. No matter how much you put it down on your pre trip and post trip nothing gets done unless of course you are one of Lenny's Pet Thugs. It is only a matter of time before one of their drivers severely injures or kills someone. The hair on the back of my neck stands up thinking about a child getting struck. I quit Packman Disposal and am hoping to spread the word about their lack of safety for anyone. Greed is obviously more important than life to this man Lenny. Spread the word about this company.Lives depend on it. more

Good service 5/19/2009

I have only used this service for 2 months, but so far so good. They have hauled away ungodly amounts of trash for me. I haven't had any trouble with them taking away very large and heavy items. I have had conversations with the driver twice, he was professional. I plan to keep them with their great rates. more

HORRIBLE...DO NOT USE!!! 11/11/2008

I have used Packman Disposal since I moved to Westminster, CO almost 3yrs ago. I signed up for their service because they are the cheapest by far. However the money you save is not worth the headaches they will give you. Since I have signed up for the service they have thrown away 1 trash can and a labeled recycling bin on separate occasions. I have never been credited for these. And most recently I have called Packman about them throwing away my trash can on 10/27 and only the owner can talk to me and more

Packman disposal sucks "BEWARE" rip offs 2/11/2008

I just got off the phone with the rudest bitches at packman disposal! I set out my trash for collection and here they come, I'm watching out the window and this mexican (probly illegal) grabs my can throws it into the truck and emptys it then throws it into my driveway! Then the won't get the rest of the trash because the driver said to the guy it's wood. I had 4 pieces of wood out there that were 2ft by 1 ft and the little ahole didn't even take it or a few small pieces of fiberboard!! What a shitty company! They also told me it would take a month to get my refund back but I'll tell you now I will be in their office every day till I get my money back!! Crappy service and even worse people to deal with!! DO NOT USE THESE AHOLES THEY WILL SCAM YOU!! more

Dont use Packman Disposal 11/21/2006

Stay away from this company. I wanted to give a smaller company the opportunity to get my business over a larger company. Guess what? I am back with the larger company. The treatment I recieved at Packman Disposal was just LOUSY!! First off, they woudn't carry off a small piece of carpet (about 2 by 4 feet) they said it had to be rolled up, and also refused to carry off some small pieces of particle board. The carpet was to small to roll up. Then when I asked to cancel they said it would be a month before sending me a refund. That was on Oct 6, 2006, now it is Novemer 21st, they still havent sent me a refund, and they are so stupid that they left a message asking for payment, like I am still their customer, when I cancelled service alomst 2 months ago, and they owe me? I doubt if I'll ever see my refund. I would advise you not to use PACKMAN disposal. The people are rude and uncooperative and obviously disorganized. The carrier I have now isnt perfect, but they sure are a hell of a lot better than Packman. more
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