I've been living at the Packard for over a year now. I absolutely love it. There were a few months were the management was severely lacking. However, the new manager has been great. She just posted new office hours. I have had several deliveries. All were just inside my door when I got home from work. I lost my keys and didn't notice until I got home at 2AM. The new manager lives on site. She came right down and let me in. I was so thankful that she was there to let me in at such a late hour. I have never had any problems with my neighbors being loud. I've never heard a TV, talking, walking above, etc. The sirens are loud from the fire department and police station. I also hear a little street noise. It bothered me the first month or so but now it's just background noise. I expect to hear some noise when living in the Pike/Pine corridor. Plus the location is unbeatable. Not to mention the awesome rooftop deck with an amazing view and a grill. My washing machine broke about a month after I moved in and it was fixed the next day. I'm pretty sure I broke it by putting my over sized comforter in it. Oops. I haven't had any other issues with appliances. The rent is certainly high but I knew that when I moved in and just renewed for another year. I have heard other people complain about the rent going up but that's because a lot of us moved in under a promotion. I got 2 months free when I moved in so my rent was less than the listing price. When I renewed it just went up to the original listing price. This was no surprise. They told me it would go up to the original price when I signed the lease. Oh and did I mention I am getting an AC unit. I told the new manager it gets too hot and she was on top of it. She said there are a few units that are warmer than others and they are working on getting those units AC!!