I love this place as much as I hate going to the regular post office. I've been mailing packages from Pack Rat for about a year now, so after yet another great trip there this morning, I knew it was time to write a review about my experiences with them. \r
To begin with, every time I've gone in, I've been greeted with either a smile or a friendly hello, and my wait time to speak with the clerk has never been more than a minute or two. Best of all, they know what they're doing and get you in and out in no time! Today's entire trip took 8 minutes from the time I put money in my parking meter to the time I got back out to my car. Here's what the clerk was able to do in that amount of time:\r
1) Find out my name & address, plus the addressee's name, address & other contact info.\r
2) See what I had to ship, measure it, figure out the best box & packing materials to make sure it got to TX in one piece.\r
3) Price out the best way to send the package overnight with guaranteed delivery, for the cheapest price. This included looking at different size boxes, different carriers, different timelines, and once she found the cost, she actually went back and did it all again with some subtle changes just to see if she could get me a better price (without me asking). This cut about $20 off of my final cost.\r
4) Listen to me prattle on about how important that this present get to TX unharmed, and calmly show me exactly how she was going to pack it to make sure it didn't break in transit.\r
In the end, the overnight fee for guaranteed delivery via FedEx ended up being roughly $40, which is what I'd expected. What I didn't expect was that she'd include all the packing materials and time to pack this sucker securely for just a couple of dollars more. All I had to do was bring the present in and hand it to her, and the piece of mind and time saved with her help in the process is easily worth double what I paid.