I used to like Pacific Sales, but my last purchase there (a new refrigerator and a new dishwasher) were a complete disaster. The User Review Guidelines would seem to preclude me from listing the circumstances, but suffice it to say I would never buy from them again. \r
After the fact, I discovered that the chain had been sold a couple of years ago. Perhaps that is when everything went downhill.
Cons: Service, Installation, Satisfaction