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Pacific Office Automation - 3 Reviews - 1064 4th Avenue South, Seattle, WA - Commercial Printer Reviews - Phone (425) 562-2166

Pacific Office Automation

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1064 4th Avenue South
Seattle, WA 98134
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(425) 562-2166
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Main categories:

Commercial Printer

Related categories:

Other

Reviews

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Best

We value the timely and efficient customer service that Pacific Office Automation provides for us. We really appreciate how friendly and knowledgeable the staff is when we call. W...

Worst

received a vague call from a sales rep stating that he was advised to call me by an employee. we are a small enough company that i knew the deceit. when we are in need of new offi...

Editorial review from Citysearch 2/21/2014

Deceptive !\r \r Despite what it says on the first page about the lease transaction terms, the fine print on the second page allows them to raise the monthly payments by 10% each year. They don't tell you this up front. \r \r When the term is up, I will purchase a replacement--from somebody else.\r \r I do not recommend more

Timely and Efficient Customer Service 11/22/2010

We value the timely and efficient customer service that Pacific Office Automation provides for us. We really appreciate how friendly and knowledgeable the staff is when we call. Whether it's a hardware or supply request, POA always gets back to us quickly and helps us solve problems that keep our business running smoothly. It's nice to know that even in today's fast-paced world of business that POA is a company that puts the customer first. Our company runs with the help of Pacific Office Automation and I would recommend that yours do too! more

manipulation 4/8/2010

received a vague call from a sales rep stating that he was advised to call me by an employee. we are a small enough company that i knew the deceit. when we are in need of new office equipment, we will find a reputible company to work with. Cons: used employees and lied more

good service, but they mislead us on the lease 1/13/2010

We leased a high end copier from Pacific Office automation for five years. They did a good job of servicing it. But then we started to negotiate with them about the lease renewal rate 6 months before the end of the lease, they dragged it on and on. When we decided to go with another provider once the lease was over, they told us that the lease was outsourced to another company and we had missed the lease renewal date, so we were stuck with the $500 monthly lease rate for an additional year and it was a contract with another company and they couldn?t do anything about it. It seemed highly deceptive and their managers did not return our phone calls when we complained. It was a $13,000 machine 5 years ago. Now you can buy it for $800 on ebay and we are stuck paying $500 per month (lease only, service and copies are extra) for an entire year because their sales agent didn't know or didn't tell us about this hidden renewal clause in the fine print of the lease. Don't lease from these folks unless your attorney writes the lease! more
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Owner Message

  • Pacific Office Automation is the largest office equipment dealer in the US. We work with individual businesses to create customized solutions for their printing, document handling, and workflow needs. Pacific Office Automation is dedicated to the belief that a team of individuals who constantly challenge each other will develop the skills and manpower necessary to solve any problem, whether it’s for the customer, the company, or the community. Pacific Office Automation started in 1976 in Portland, Oregon, selling copy machines. Forty-two years later, we are a recognized leader in office management solutions, offering state-of-the-art technology and award-winning customer service that has helped us grow.

Additional information

  • Neighborhoods:

    Sammamish/ East Lake Hills, Industrial District (East), Industrial District East, Greater Duwamish
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