Very brusque receptionist. Inflexible at accepting data in ANY FORM other than having me hand-write it in. Grossly incompetent seeming nurse(s). Terrible communication within office. Dr. Rickson timid about treatment, not the least bit knowledgeable about current medical literature, e.g. duodenal bypass studies showing often immediate elimination of type II diabetes symptoms. Scheduling friendly but not competent: In November I was sent a letter stating I had missed two appts in DECEMBER, the following month. Neat trick to prognosticate that... using a time machine? Left message upon letter receipt (since you can NEVER get anybody on phone in that rat's-warren phone system of voice-mail boxes) pointing out I still planned to make those not-yet-occurred appointment dates. Response was another letter telling me they would no longer serve me and I should call some social service for other referral (I'm on United Healthcare and don't need that, thanks.) AVOID RICKSON - LOW COMPETENCE.