I came here to get a last minute birthday present, and there was definitely that snobby atmosphere to the place. It was probably 15 minutes into being there that someone finally asked me if I needed help (I was the only one there). I finally picked out a lamp and indicated to them that I wanted it. At the register, to my horror, they brought out a completely different color which had different designs, and didn't even realize it until I said something. I was so tempted to decline my purchase as it was already overpriced, but wanted to get it because I was in a rush and like to support local stores.
Overall not a great experience. They have nice items, but overpriced and service does not match up.