Paul called me with my estimate and I was thinking 'what did I do to this guy today, that he is so rude'; You'll know exactly what I mean if you ever talk to Paul. I showed up at 5:45pm to pay by credit card by phone, but the card had not been activated yet. While activating the card minutes after 6pm, Paul abruptly said, 'gotta go, you can pick your car up tomorrow, we close at 6!'; It was only 6:10pm. Paul was honestly going to close the shop and leave me outside, 15 miles from home, with no ride. Within 5 minutes the cardholder called him back and the transaction had gone through, of course. I have been a loyal customer for years, but after being disrespected by Paul, I will never go back. WTF???