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PCS Automotive Inc. - 13 Reviews - 13920 Triskett Rd, Cleveland, OH - Auto Repair & Service Reviews - Phone (216) 251-3130

PCS Automotive Inc.

13920 Triskett Rd
Cleveland, OH 44111
(216) 251-3130
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Automotive , Car Dealers


PCS Automotive Inc. - Cleveland, OH


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I have been going to PCS since it opened and have never had a single negative experience. I buy cars when they are 1-2 years old and them drive them until they are worthless. Ne...


Paul called me with my estimate and I was thinking 'what did I do to this guy today, that he is so rude'; You'll know exactly what I mean if you ever talk to Paul. I showed up at...

Editorial review from Citysearch 8/2/2013

I post a photo I took which is hanging up in their office. The picture is of Hitler, and it reads, "" When I come back, no more Mr. Nice guy."" ( look in photo section) I wish I would have discovered that before they got over me with a botched job. Lesson learned! more

Editorial review from Citysearch 5/2/2013

I have to sai i agree with some of the disagreement with pcs i took my truck there and i have a couple of dvd players in back seat and when i got my truck back they were gone!! So i went back to talk to the paul after i already paid for my truck and ask him what happen to my dvd players i had them in the back they are missing and he reply to me noone a thief here so what you want me to do about it, i said to him someone from here had to take them cuz they were here when i left my car with yall, he then reply well we will look at the cameras but not today i said i'm not leaving here until you do he then reply the n word to me which i didn't take lightly so i walk out of their establishment and he say to me those famous words we don't need your business never come back here again,i call police they show up and guess what so did the dvds wtf how about that don't leave your car there with nothing valuable, cuz he is not going to help you period. more

Never Disappointed 3/19/2012

I have been going to PCS since it opened and have never had a single negative experience. I buy cars when they are 1-2 years old and them drive them until they are worthless. Needless to say, i have had many occasions where I have needed service, everything from oil changes to major repairs. Paul has always been honest, telling me if a repair was not necessary. more

So unbelievably rude, you will not believe it! 3/13/2012

Paul called me with my estimate and I was thinking 'what did I do to this guy today, that he is so rude'; You'll know exactly what I mean if you ever talk to Paul. I showed up at 5:45pm to pay by credit card by phone, but the card had not been activated yet. While activating the card minutes after 6pm, Paul abruptly said, 'gotta go, you can pick your car up tomorrow, we close at 6!'; It was only 6:10pm. Paul was honestly going to close the shop and leave me outside, 15 miles from home, with no ride. Within 5 minutes the cardholder called him back and the transaction had gone through, of course. I have been a loyal customer for years, but after being disrespected by Paul, I will never go back. WTF??? more

Very Poor Customer Service DONT GO THERE 8/7/2011

This guy has lousy mechanics working there. He cannot keep the good ones (I wonder why). You take your car in and it comes back with other things wrong or more problems. Forget about him working with you. You do not need more headaches. This guy is obviously posting his own reviews. Him and that woman are the reason thnat place sucks. more

PCS- The only car shop I will go to. 7/14/2011

I am honestly shocked after reading the other reviews. I think maybe those people had bad attitudes. I have always went to PCS and always will go there. They have always given reasonable prices and fast effective work was done. I recommend PCS Automotive to EVERYONE. more

Rude Crooks - Horrible Work 7/5/2011

I had my fuel pump replaced in December, 2010. Most manufacturers carry a 1-year warranty on their parts. I called PCS to get a copy of my receipt and the owner I spoke to was extremely rude and told me to ""suck a dick bitch"". I also found out that they replaced it with a USED part, and I paid for a new one. more

Rudest folks around... 6/1/2011

Service aside, the mechanic running the show is quite possibly one of the rudest guys with whom I've ever dealt. I was reading lunaclips' review and I am glad to see that it wasn't just I who was getting such horrible treatment. I had my car in for service and it took forever for them to get around to it. I had called once to check the status of the repair. I was keeping the tone light and friendly. The guy on the phone didn't actually finish our conversation and just hung up on me as I was mid-sentence thanking him for the update. I realize that things come up and there are some delays (within reason), but this excessively long delay, coupled with the ""manager's"" rotten lack of service helped me decide to never take my car back to them again in the future. I am also telling my friends to stay away from them. There are plenty of other shops around and the staff at those places are infinitely friendlier and more professional than this guy. more

Service is abysmal 5/17/2011

I began going to PCS in 2007 - they were fast, professional, very reasonably priced. I was young and female and was always treated very respectfully and dealt with honestly. more

pcs automotive what a joke 8/5/2010

who the heck is writing these reviews?the owner ?this place shouldnt even have automotive in its name.and owner and manager are the worst people on the face of the earth there liars ,cheaters,and just plain bad people.dont take your car there you will be sorry. more

The place to go and not get ripped off 10/15/2009

When I call PCS, I now for a fact there not going to rip me off, and there honest as hell Pros: Cheap, Fast, Professional and Dependable Service Cons: parking lot always filled, but with business more

pcs 9/4/2009

zimmer is hot more

Great 3/10/2009

Best prices around, with quality more

There's No Place Like PCS 2/23/2009

I wouldn't take my vehicle to anyone else but PCS. I drive all the way in from Avon Lake to PCS because I know that they are honest and reasonably priced. The owner and the employees are all friendly and go above and beyond to get the job done right. I have also taken my car to the PCS Body Shop. The work was incredible. They even cleaned the inside of the car. As I said at the beginning... I wouldn't take my vehicle anywhere else. more

Best Automotive Repair Business on the West Side of Cleveland - PCS Automotive 9/18/2008

This is a hoppin place! If you need any type of automotive work done on your car and want it done right and cost effectively, this is the place to go. The owner has been in business for many years and tries to work with each individual to satisfy each customer entrying and exiting his business. The staff that he has working there is very dedicated and know what they are doing! Save $$$ and get great service! Pros: Economical, good client relationship, superb service Cons: always lots of cars there to be serviced more
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Additional information

  • Neighborhoods:

    Kamm's Corners