I know the customer STILL having the $6,000+ problem with flooring at this place.(google PC Wood Floors, Brooklyn,NY to see customer Problem) It was reported to PC Wood (also known as Premium Wood) JUST 2 Months after installationUNDER WARRANTY,). Yes, as of today, 20 JULY 2011 (now 9 MONTHS) after problem occurred, NOAH who takes care of claims from this place, is giving customer a HARD TIME!! We are talking about 9 months of emails, calls and even going down to this place to try to resolve issue. DO YOU WANT THIS TO HAPPEN TO YOU? STAY FAR AWAY or HOPE YOU DON'T HAVE A PROBLEM WITH YOUR FLOORING.