Called for a car to pick me up and the dispatcher said it would be 15 minutes. 20 minutes later, I called back; dispatcher said it would be a couple of minutes. 8 minutes after that, still no car, but the dispatcher said he would be there ""in exactly 2 minutes"" as he was 2 blocks away. 10 minutes later, the car FINALLY shows up. The idiot dispatcher had given the guy the wrong directions and he was waiting for me 4 blocks away before he finally figured out where the address was actually located. On top of that, the price for this ride was DOUBLE what I have paid every single other car service for the exact same ride. When I mentioned this to the driver, he called the dispatcher who said rudely, ""we don't charge that little."" What a jerk, especially since he screwed up and kept me waiting 40 minutes. Don't bother with this place unless you want to be jerked around!!!