If you don't have children... this is the place to go. Gym is great, indoor and outdoor pools are both wonderful, locker rooms are clean. Really is a great place.... except...The young girls in the kids zone are totally rude. There are one or two older women who are nice, but we have been members for 4 yrs now and lets just say there have been times we actually did not go to THAT gym and went somewhere else, just because I hated the thought of leaving my 2 or 3 kids at the time, in that kids room. There are definitely 3 younger girls who come in looking like the they just rolled out of bed. Huge baggy sweatpants, hair messy and on the actual top of their heads. My oldest kid would tell me how rude they would be to my littlest one. Sometimes he would cry because he wanted to play in the middle aged room with my other son. They would talk rude to him and once they actually put him over this small door into the back toddler kid room and the one girl held him by one arm and almost flung him over the door. They are lucky I didn't ask for video and start looking into this. Also, especially on Holiday's when a sign is posted that the gym will close at 4:30 example... if you call and ask what time the kids zone closes the younger girls lie and say 3:30 or 4. Sometimes my husband and I call on our way, just to hear them lie to us. MY KIDS HATE IT THERE. THEY ACTUALLY CRY BECAUSE THEY HATE THE PLAYROOM. I have had many conversations with other people having the same problem with the people they hire in there. Some obviously just do it for the job and I feel the managers should put them in other areas, the miserable girls with no patience should not be around children. We are thinking of canceling our membership and have considered it many times being that we have memberships to Club One also. We were in the gym last weekend and when I went to get my kids from the playroom, I heard a woman walking out who was obviously frustrated saying to her kid.. ""Were they nicer to you today honey!"" ARE YOU KIDDING ME. THIS IS A HUGE PROBLEM. I have been less than satisfied with the young girls in there for the past 4 yrs. Managers need to put the right people in there. Oh yes, I'll add this too- My husband's colleague and his wife cancelled last summer because, exact words from his wife, ""very unhappy with the workers in the kids room."" Yep, it's rampant! I'll be honest though... really seems to be the younger girls. Not to stereotype, but the facts are the facts. AND, I'm sure these reviews are time stamped so maybe someone from there can look into this, but just got off of the phone with the kidzone and a girl named R----- was so rude and of course lied again about the time they close since today is Easter.. lol. Sign says 1:30 and she said 1. Nice!