Owl Management

I had just moved to the city and Owl Management made the transition very simple. Joe facilitated the process and was very accomodating. Greg was very efficient at answering my e-mails and any questions that I had. I could not be more happy with the service I have received. I would definitely recommend this company to anyone looking for a place. more

September 2013:\r 6 DAYS! From the showing, to the negotiations of the price, to lease signing. 6 DAYS IS ALL IT TOOK!!\r \r I contacted JOE ROSE on 8/26 about a listing he had on Craigslist. He said it had already been rented but he had another similar unit close by. He agreed to meet me after I got off work THAT SAME DAY at 730pm. (Which is rare, because most agents I have dealt with this month have flat out refused to show after 5-6p)\r \r Joe showed me the apartment, I made the offer on behalf of myself and my 2 roommates, and he went to work. He called AND emailed me the next morning (8/27) with the owners counter-offer. I accepted the counter offer, and we (myself and my roommates) filled out the online applications and paid the fees. I warned him prior that our credit was a little shaky because my roommate had lost his job for a brief period of time, and that I had not touched my credit in over 7 years, so he prepared us to be ready to have a co-signor ahead of time. (In which I did prepare for... God Bless my Momma). \r \r On 8/29, Joe confirmed that the owner, did in fact, want us to have a co-signor. So my Momma filled out the forms and sent them in. \r \r 8/30 - Joe confirmed the unit was ours. We just needed all 3 of our signatures on the lease, and my Momma was allowed to e-sign because she lives out of state. \r \r 8/31 - Joe knew we were on a VERY tight time line because our current landlord was selling the building. So ON HIS OFF DAY, ON A HOLIDAY WEEKEND, WITH FAMILY IN FROM OUT OF TOWN, He agreed to meet us at my roommates work, so he (my roommate) wouldn't have to take time off and be short on his check to sign the lease with us and give us the keys to our new apartment. \r \r This is the DEFINITION of GREAT CUSTOMER SERVICE. And as a Branch Manager in the financial field, I know customer service. And when my lease is up, if for some reason we choose not to stay at our new apartment, I will call Joe to find our next apartment as well.\r \r UPDATE March 2014:\r 7 months later, and still EXTREMELY satisfied with our decision to use Owl Management. I have lived in Chicago for 10 years now, and every other properties management company that I have used was terrible. I was hesitant at first to use another PM company, but they have proven to be above the rest. Every issue with the apartment has been fixed (the proper way, I might add) almost immediately after emailing Greg, who is our contact. I have no intentions on ever renting directly from a Landlord or PM company again. Owl Management has gained a life long client. more

I have used Owl for a year and a half and they are great. I get all the documentation I need automatically every month. Any issue with my property is taken care of immediately and very well. Owl has a network of people that perform services at a high quality and at less cost than I could ever get on my own. Highly recommended more

Owl Management has great follow up and is the best housing management company in Chicago! They even are available in the middle of the night! more

My husband and I moved from Texas to Chicago and we know we would not have seen the quality apartments we saw with any other company. Our contact at Owl Mangament was always available for our phone calls and questions. He took us to every property we had an interest in and helped us through the whole process. We were worried that someone else might snatch up the great apartment we wanted, but Owl Management ensured that we had all documents submitted completely and quickly and we got the place! Thanks Owl for looking out for us! more

We were moving from out of town and had no idea where to begin, we needed a 3 bedroom which is not very easy to find. Joe was very helpful, provided us web listings to choose from and alwys showed up on time for showings and really cared about what we were looking for. Not like those other apartment serch places where you are just another name. We still get follow up emails which are a very nice personal touch, we will be using Joe again the next time we decide to move, top notch all of the way! more

Owl has dealt with our rental in a very professional and courteous manner. I really couldn't imagine a management company that I would rather deal with. They have been prompt, professional, diligent and always willing to work with us for tenant requests and/or repairs to fit within budget. They are very knowledgeable and a true pleasure to work with. more

Fantastic Management company, always picked up the phone or called back in a timely manner. Nice people too! Got security deposit back quickly when I moved out of state. more

Greg and Lauren have been very helpful in dealing with any condo issues that arise between owners and renters alike. They help keep the peace and run a good business. Thanks! more

I've had nothing but good experiences with Owl Management. Lauren has always been responsive, and if any issues did arise she was able to send a competent individual in a timely manner to remedy the cause. If I continue to lease I will definitely look to them to find my next space. more

Superb Real Estate/Property Management Company. I had the pleasure of working with Joe Rose of Owl Management in getting the apartment that I wanted in downtown Chicago (right in the loop). He was and has been very professional, responsive, and prompt in answering all my questions. He made the leasing process and the transition to my new apartment very easy and enjoyable for me. \r \r Lauren Hundman has been very professional and responsive in dealing with the leasing process as well. She also took care of a couple of maintenance issues that I had with the new apartment right away. She always replies to my emails regarding any problems with the unit on the same day - usually in less than an hour!\r \r I highly recommend Owl Management. I can't imagine anyone out there doing a better job than they do. more

Fantastic realtor. Joe from Owl was a pleasure to deal with. Very prompt and professional and never pushy. We settled in on an apartment we wanted with his help and were pleased with the process. Definitely will use Joe in the future and recommend to friends! more

Lauren was great and very helpful. They run a good business more

Owl managed the last apartment I lived in and I miss having quality property management. Lauren was personable and extremely responsive. From a clogged toilet to a broken dishwasher, no issue took more than a day to fix. This is how business should be done. more

I highly recommend Owl Management. I have been an owner of an apartment building on the north side of Chicago for about three years. Since we hired them, Owl has managed to significantly increase the rental rates on the apartments. We feel this is a direct result of their suggestions for interior renovations as well as their fantastic marketing of the units. We've had very high occupancy rates and tenants who are happy with the responsiveness of the building managers. more

Lauren helped me find a renter for a condo as well as for a parking space in record time. She was extremely professional, courteous and responded to my questions and emails immediately. I would highly recommend her in any search for real estate, whether renting or purchasing. She was very careful to assure that the clients who ended up renting would be reliable and good tenants. more

With only visiting Chicago several times, I needed a lot of help when it came to moving here! Lauren did a great job with providing places I could afford/met my requirements (had a gym and allowed dogs). They were very patient with me throughout the whole day as we drove throughout Chicago looking at many apartments, and even took me back to look at one twice in one day, which ultimately became the apartment I chose. After I found my apartment, Lauren followed up and made sure everything had gone smoothly and provided me several important links and documents for living in Chicago. Lauren was recommended to me by a family member who moved to Chicago, and I would would recommend her as well! more

We presented our real estate agent, Lauren, with a very tough task of finding a house on the north side of Chicago that is both very nice and accepting of 6 young professional males to inhabit it. With our differing tastes in location and decor coupled with the fact that it was very difficult to get everyone together to even see places, she handled it beautifully. She was very patient and supportive of us throughout the entire process. We often required seeing places multiple times to ensure that everyone in the group had seen each location. We also had multiple demands that she had to negotiate through with the owner of the house. Long story short, she made our experience very smooth and was able to honest, patient, and realistic with us throughout the whole process. I would highly recommend Owl Management going forward! more

Lauren made my apartment search easy and enjoyable! She listened to what I wanted and found me great options that met my specifications and exceeded my expectations. She was always extremely responsive and willing to fight to get me a deal. I could have asked for nothing more. more

Lauren did a remarkable job finding me an apartment in Chicago. I had high expectations for her based on the reviews I read but Lauren did not fail to deliver. With her experience and vast knowledge of the city, she helped define my requirements, identify the best location, and negotiate a great deal. She not only made my move easy and efficient but also affordable. Lauren has certainly exceeded my expectations and I highly recommend her to anyone looking for housing in Chicago. more