Overhead Door Company of Houston

I bought a commercial garage door & opener from them for my residence / business garage door. In 30 years then have only come out a couple of times. That is good value. When they cam out they were on time and finished in a reasonable time with no call backs. more

I have used Overhead Door for almost 30 years. I have had them install a new metal, double-wide door, a couple of garage door openers, replace broken springs. I have been satisfied with the job they did every time and never had to call them back to fix a problem. Since this is the kind of service that one uses only rarely, it is hard for an individual to have a comprehensive view of what the company is like at any given time. I can only say that every time I called on them, they showed up on time and did a good job for me. I have not had a disappointing experience with them. more

I picked Overhead door because they had a satisfactory rating with the local rating service, I guess this is only true if the workman that does the work is good. The workman placed 2 mis-matched springs on my door that were for the wrong size door. This caused my garage door to jump the track, over tax my door opener (which broke the trolley), tear a hole in my door frame and caused my door to be stuck shut on several occasions. I called Overhead three times and they sent out the same workman that had cause the problem in the first place and these problems were NEVER resloved. I finally had to call a different company to fix my springs and re balance my door. I was dissapointed that Overhead Door would not send out a different worker or supervisor to evaluate and fix the problem. They had my money and that was that. Please be careful if you choose this company. They don't care about their customers. Cons: Poor Service, Limited Warrenty, Poor follow up when questioned more