I went in for a specific piercing (not typical), but one that I decided would work well for me.
When I walked in I was introduced to Tara, my piercer. She was very professional, good eye contact, knowledgeable about the piercing, and the anatomy needed for the piercing, great posture, etc...pair that with the fact that she is super sweet and gorgeous was enough to put me at ease.
They gave better instructions on aftercare at The Outer Limits then any shop I've ever used. They even provided a bag of sea salt to use for mixing your own solution.
I will be recommending them to everyone I know. I'm sure they are all great but I will be asking for Tara.
BTW.....the place is wicked clean.