Osaka has been a family favorite for years now, even with changes in ownership. It's too bad that others have experienced rude servers and inadequate food; I would urge them to try again. We have never had a negative experience and are loyal customers because we enjoy the service and food; we could just as easily go somewhere else, as new sushi places are rapidly opening up all over Staten Island. Even my father-in-law, who generally hates whatever restaurant we take him to, loves Osaka.
Pros: Friendly service; nice atmosphere