I have heard great things about this shop, but I did not have a great experience myself. I found the man on the phone (who sounded as if he had a Hispanic accent), to sound as if he was a bit of a hustler, trying to get me in the door. The prices sounded great, but of course, I am skeptical of anyone who rushes me off of the phone and acts as though I am asking too many questions, as if I am an annoyance. I'd go somewhere else, if anything, just for the fact that I didn't appreciate being treated like the relevant questions I was asking are taking up their precious time. I don't care how good of a reputation they have, I'll make my own judgements, and hold them to the standard that I would hold any mechanic to for respecting customers in addition to the actual service they provide.