I got this ugly piece of fabric in yellow called a scarf and this pair of gloves that were missing the tips and something else ugly as a Xmas gift in 2005. I tried to return them but they only give you a store credit for THAT DAY ONLY. Luckily for me, I happened to have some time that day, and I spent it looking at everything til they closed. The manager was totally MEAN and SNOBBY and NOT NICE. I was not rude or anything, afterall, I was the nice one, trying to make do w/ the best of my situation and trying to find something to exchange my present for. I couldn't find a single thing that I liked and told them I HAD to come back. The manager was so unaccomodating and gave me death vibes... but she finally relented and let me come back at another day. Can you freaking imagine? I had THAT very day to decide what to exchange my present for. I ended up giving the store credit to my sister. We both went back and after trying on a whole bunch of stuff, she finally got something there. The thing is, besides all the ugly clothing, it's made of cheap fabric, and not made well PLUS it's pricey for what you get. And I buy Manolo Blahniks, and I know how to find good clothes from H&M to Barneys New York. So I know what I am talking about. It's been a year and I tell you, I STILL CRINGE whenever I walk by howard st & bway, I STILL CRINGE whenever I see the name Opening Ceremony. I STILL Cringe when I think of that little tiny mean witch of a manager (from December 2005). So... Go there if you want, check it out, but the customer service is the worst. I am used to being treated well... I mean, if Bergdorf Goodman, Barneys New York, and other luxury shops can be nice, so can this sad shop too, but whatever, they can continue selling ""trendy"" clothes and continue their alienating treatment. But they won't get my money and none of my friends go there either. Believe me, word of mouth is there for a reason.
Pros: You save money because you don't want anything they sell.
Cons: ugly clothes passing for ""hipster""