I used to be a big fan of this place, but recently their quality has gone downhill. Their cupcakes, while as pretty as ever, are so dry and hard. At $3 a cupcake, that is just unacceptable. When this first happened to me a few months ago, I thought I just got a bad cupcake, but now 4 times in a row it has happened...dry, overpriced cupcakes every time, in a variety of flavors. I see on their reviews that other customers have been experiencing the same disappointment, which is such a shame given that they used to be pretty good. What happened?!
The store's decor is so cute, and the staff has always been very friendly and helpful. But...is it too much to ask for a MOIST cupcake?! I don't know what the problem is with their recipe (or maybe they are freezing the cupcakes, which can cause dryness/hardness), but I really hope they fix the problem and can go back to making great cupcakes! Until I start hearing better things about their cupcakes again, I will not be wasting my money on them anymore.
I will say that their cheesecake is still amazing, though! I ended up having half of my husband's key lime cheesecake because my cupcake was inedible! Their cheesecake is wonderful.
Ooh La La, if you're reading these reviews, PLEASE no more hard, dry cupcakes!