We just had our most recent office visit for our daughters today. The staff was courteous and professional. My 5-year old, who was very apprehensive in anticipation of this visit (for a standard checkup and shots) was put at ease by Mary Kay, our nurse for this visit.
Dr. Oniciu is wonderful, and took extra time to answer my 9-year old's questions about how the heart works; even going so far as to let my daughter borrow her stethoscope. We have been clients of this practice for 5 years now, and we will continue to trust Dr. Oniciu and colleagues with our daughters' health.
That said, I do wish that the wait time in the reception area was shorter - we waited 1/2 hour for our appointment. Still, this seems to be common industry practice (too bad, too).