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Once Upon A Child - 5 Reviews - 8700 Pineville-Matthews Road, Charlotte, NC - Used Children's Clothing Reviews - Phone (704) 541-5144

Once Upon A Child

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8700 Pineville-Matthews Road
Charlotte, NC 28226
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(704) 541-5144
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Reviews

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Best

This place is great for getting gently used items at a great price. This is my third baby and it's been 12 years since my last so I don't have anything and really don't want to s...

Worst

Went to purchase a stroller for my daughter, on day 15 while out of state it became unusable. Store has clothing that is in what I consider to be fair to good condition with bad o...

Great for maternity clothes 2/14/2009

This place is great for getting gently used items at a great price. This is my third baby and it's been 12 years since my last so I don't have anything and really don't want to spend a fortune on clothes that will be used for only a short time. I got some GREAT summer maternity clothes. 12 tops, 4 capri pants, 1 pair of jeans, 1 pair of shorts, and a summer dress for about $100! You just can't beat that. Everything had been taken care of nicely so the clothes look practically new. We are very lucky to live in a city where we have access to OUAC. My sister is 175 mile from the nearest one and is wishing she were here... as for the other poster... I really don't have any experience with selling to them.... I hope when I'm done with these clothes I can sell them back and not have any issues. Pros: Great selections Cons: None that I could see more

Comments on customer reviews 2/3/2009

I am the new manager and I don't like to read bad reviews. We are trying to assist every customer that walks into our store. We can not purchase items that we are currently overstocked on or items that are not selling well for us. We do purchase items that are gently used and any brands that sell well for us. If you can call the store to see what we are overstocked in first before bringing items in would be helpful for our customers and us. more

Don't trust them with your clothes 10/15/2008

I had never consigned clothes before and decided to at the Once Upon a Child located off of Pinville Mathews Rd. Trusting that they are honest about not steeling your clothes, I dropped off a box with clothes and came back to decide if I was going to sell what they wanted to buy. What they wanted to pay for a few items was NOTHING compared to what they would have sold it for, so I decided not to sell anything and keep all my daughters clothes. I decided to re-fold all the clothes and noticed a four piece outfit missing. The only reason I noticed was because one of the four piece items was still in the box. I got so heated I stomped back into that store and demanded the rest of the outfit. Come to find out the item just ?disappeared?. The store decided to pay me for the item and raised he** for $30.00. I explained that I wanted this amount for my time, the outfit, the situation, and not to mention I don?t know how many other items of mine were missing as well. The manager was so furious, that she FINALLY gave in and told me she would mail me the check and without saying another word, rudely hung up the phone on me! Lesson learned? MAKE A CHECKLIST and inventory your items before leaving! To be honest, I wasn?t so upset about the clothes ? it was the principle and the fact that this could have happened to many people already without them even noticing and the only ones benefiting is them. Pros: Inclosed playarea for children if parent is shopping Cons: lots of old harshly used clothes more

Definate money saver 11/1/2007

As a first time mom, I thought all my son's clothes would come from the mall. But as he continues to grow, boy am I happy to find this place! Pros: PRICE more

Just Okay 11/11/2005

Went to purchase a stroller for my daughter, on day 15 while out of state it became unusable. Store has clothing that is in what I consider to be fair to good condition with bad odor. Prices low enough to buy it. Customer service lady was rude. Won't be back. Pros: price, location Cons: too used, odor, quality more
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Owner Message

  • Our customers want quality children’s clothing and we’re excited that we can offer discounts up to 70% off of original retail prices. We strive to offer a fun and convenient way to sell your gently used items. Whether you’re buying or selling, we would love to help you find what you’re looking for. We offer payment on-the-spot for items we select that meet current style, safety and condition standards. We maintain high merchandise standards by thoroughly inspecting all toys and equipment for any safety recalls.

Editorial

  • This recycling shop for ""kids' stuff with previous experience"" buys and sells gently used children's clothing, equipment and furniture.

  • 8/6/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon 10:00am - 8:00pm Tue 10:00am - 8:00pm Wed 10:00am - 8:00pm Thu 10:00am - 8:00pm Fri 10:00am - 8:00pm Sat 10:00am - 8:00pm Sun 12:00pm - 6:00pm
  • Payments:

    Master Card, Visa
  • Neighborhoods:

    Carmel
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