I needed to have a link in my gold chain necklace replaced so I took it to this place. They were kind and very friendly. They took the necklace and said that it would be ready for me within 3 days. They called the second day and said my necklace was ready. They had done a wonderful job to replace the link and they did it quickly! It was relatively cheap to repair and I would definitely recommend this place to anyone who needs repairing done!