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On the Level Home Improvements, Inc. - 1 Reviews - , Leesburg, VA - Other Professional Services Reviews - Phone (571) 259-7495

On the Level Home Improvements, Inc.

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Leesburg, VA 20175
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(571) 259-7495
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This home improvement contractor, located in Northern Virginia, does solid work at a fair price. We had them finish our basement, as well as a few other odd jobs. They have not ...

Good work, terrible customer service 9/7/2005

This home improvement contractor, located in Northern Virginia, does solid work at a fair price. We had them finish our basement, as well as a few other odd jobs. They have not been in business for a long time, and as a result, we assumed we’d be paying less due to a learning curve, which proved to be the case. We failed our inspections a couple of times apiece, but each was ultimately resolved to the inspector’s satisfaction. However, they face serious reliability problems, and, in fact, never fully completed the job for which they were paid, and were totally unresponsive to phone calls as they had moved on to “bigger” jobs. This followed previous failures in communication during the time in which they were actively working on our basement. The cost factor does not compensate for the reliability issues. We do not recommend their business. more
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