I was cleaning out the home of a passed relative, when I discovered an old persian rug that had been in the family for generations. I remember playing on the rug as a child. Years of neglect left this rug in such a state that I was going to throw it away. Before I did, I called On Time and they sent out a technician to look over the rug. I was pleased that there was no obligation recive a quote, but it seemed a very fair price. I am so glad I went through and had the service done. Now, In my home, I have a piece of my family that I thought was lost for sure.