The 5-star reviews were probably written by the employees themselves, or known contacts. What convinced me to come here was a persuasive ad from craigslist... you would think that you would be saving money by having your pc repaired at a low fee. WRONG! The price for a diagnostic was cheap, but they said that my laptop cannot be fixed and that they would replace my compaq laptop with an IBM Thinkpad T23. You would think it's a great deal, to walk away with a functional laptop, but there is a reason they were happy to replace my laptop. Two months later, the motherboard dies and when walking in the store to complain, I see my compaq on sale, repaired! Of course, I couldn't have replaced the IBM for my compaq because I signed off my laptop away for a cheap IBM, so take it from an angry customer, you'll be saving time and money by going elsewhere!
Pros: Good service
Cons: They do not repair the problem; they will rip you off