Horrible experience! Unfortunately this site is not allowing me to post my entire review, but you can find it on other review sites.
To sum it all up, I was accused of cheating the system by the manager, Derek, because his employee(s) issued me a free pass when I went to sign up. This was done as Peter wanted to get me an affordable monthly rate as I had just been laid off. Apparently this upset Derek as he said he told me before that I couldn't have any free passes. This is untrue as the only time he and I really ever spoke was when Omni mailed me a 3-month free promotion over the summer and he told me that I really shouldn't be qualified for it as I worked out under my dad's membership before.
Less than a week of me using my pass, Derek storms into the gym (he wasn't even working that evening) and walks up to me and my group of friends sitting on the couches. An instructor was also present. He starts yelling at me and belittling me in front of everything. He wouldn't even listen to what I had to say. I was so embarrassed and shocked that this was even going on. I didn't understand what I had done to deserve this, and I had no idea why he was SO angry. He continued to yell at me, and even went as far as to mock me. I kept my cool as I was not going to stoop to his level and yell back, which is obviously what he wanted me to do.
Please find another gym to attend. There are plenty of others in our city, and I'm sure their managers won't act so unprofessionally, rude and angry.