I went in on a whim because I pass by it all the time and it looks like a ""classy"" spa. Well, I get called on time for my haircut and met my hairstylist, Claire. She was very nice and gave me a terrific cut. However, when I got my shampoo that was a whole different story. The puts a few drops of shampoo on my hair and rubs the top of my head a bit and rinses. Then repeats and rinses. I'm thinking...ok, is she going to rub my entire head and wet it all, is she going to do a little massaging, she can't be done already in less than a minute!! This is supposed to be a luxurious spa. I've been to many other spas and never had my hair washed in less than a minute without scrubbing or rubbing or massaging! When she finished I asked her if that was it? The right side of my head was still partially dry! I told Claire and we had the girl wash my hair again...the right way!!
Pros: My Haircut was great
Cons: Staff not too friendly