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Olive Garden - 8 Reviews - 15355 Eureka Rd, Southgate, MI 48195-2648, Southgate, MI - Family Restaurants Reviews - Phone (734) 282-7838
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Olive Garden

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15355 Eureka Rd, Southgate, MI 48195-2648 (at at Toledo)
Southgate, MI 48195
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(734) 282-7838
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Olive Garden - Southgate, MI
Olive Garden - Southgate, MI
Olive Garden - Southgate, MI
Olive Garden - Southgate, MI
Olive Garden - Southgate, MI
Olive Garden - Southgate, MI
Olive Garden - Southgate, MI
Olive Garden - Southgate, MI
Olive Garden - Southgate, MI
Olive Garden - Southgate, MI
Olive Garden - Southgate, MI
Olive Garden - Southgate, MI
Olive Garden - Southgate, MI
Olive Garden - Southgate, MI
Olive Garden - Southgate, MI
Olive Garden - Southgate, MI
Olive Garden - Southgate, MI
Olive Garden - Southgate, MI
Olive Garden - Southgate, MI
Olive Garden - Southgate, MI

Reviews

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Best

Love the Soups and Pasta meals WOW the new 2 for $25 deal is off the damn chart great comes with 2...

Worst

Speaking of tips, I recently had dinner with my family at the Olive Garden in Southgate. I had met my brother and his family and my dad joined us to make a total of 8 of us, 3 of...

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Expecting a tip! 12/28/2006

Speaking of tips, I recently had dinner with my family at the Olive Garden in Southgate. I had met my brother and his family and my dad joined us to make a total of 8 of us, 3 of which were children. We had a very nice meal, not exactly what we ordered as the waitress didn't write things down and didn't quite get it right but it was good and we didn't complain until the bill came and a 20% gratuity had been added. The meal itself wasn't bad but the service had not been good. We had to wait almost 20 minutes for the waitress to come close enough to our table to wave her over and throughout the meal, the service continued to be just so-so. Was it because we had a larger party and the gratuity would be included at the end of the meal? Do waitresses not really have to try so hard when they know a tip will be added on to the bill at the end and not just rewarded accordingly based on service? I don't know that this was the case on that particular day but after leaving the restaurant I called and spoke with a manager and she offered us compensation and invited us back. A few weeks later, my family decided to give it another shot. This time a new manager was on duty and he could not have been ruder. Before we'd even been seated he verbally attacked my mother for allowing my daughter to hold the buzzer that lets you know when it's your turn to be seated. Then he pointed out that although we were to be compensated with a certain number of meals, drinks and appetizers would not be included. That was perfectly acceptable to us all, however, the way in which he told us was not at all. The food was good, as always, but the service, as always was pretty bad. In fact, my dad mentioned that the service for our "free meal" was worse than the meal that got us the free meal. After about THREE hours, we finally left the restaurant, happy with the company we shared, full on a delicious meal and completely annoyed that it had once again taken our entire afternoon just to have a meal together. We over tipped our waitress for the bad service she provided, and only out of some strange obligation we felt. So, if you're looking for a place to dine on delicious food and you have hours to waste doing so, enjoy - but be prepared to wait, and wait, and wait - for everything from a seat, drinks, bread, food - just about everything but the bill! more

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Earning those tips - or not 11/28/2006

When did gratuity become a requirement? I'm not suggesting you quit tipping your waiters and waitresses but isn't a tip something that is earned? Shouldn't it be based on the service received and not something tacked onto your bill because you decided to dine with a friend or your family and your party went from 4 to 8? I recently had dinner at Olive Garden. There were 5 adults and 3 children at our table. Our waitress was absent. We had to flag her over after about 15 minutes sitting at our table. We had an empty chair and she thought someone would be joining us so she was waiting for them to arrive. We were not. Drinks? Refills? A wrong order? It wasn't even worth complaining over. Although, I do have a problem with waitresses not writing down large orders and then getting them wrong. If you can do it, more power to you! But I have a hard time being understanding of a simple mistake if you didn't take the time to write it down in the first place! But the biggy came at the end of the meal, after barely making so much as an appearance at our table, she gives herself a 20% tip for her service. I found out afterward that you can actually decline the gratuity added on to your bill if you so choose to. I found this out because I called the restaurant and told them about my dining experience. And, although, it wasn't completely horrible, it wasn't completely wonderful either. And, had I not been so offended by the tip she offered herself, I most likely wouldn't have said anything at all. Does a large party give a waitress an excuse to do a poor job and should she still be rewarded with a large tip, despite the service she provides? I just don't think so. And, the manger at the Olive Garden didn't either. She offered my family a free meal the next time we come in - for all 8 of us! The food was good, as always but service says a lot about a restaurant and this manager got a big thumbs up in my book! more
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Menu for Olive Garden




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Chicken Parm and Fettuccine Alfredo on one plate?

Owner Message

  • Since its founding in Orlando in 1982, Olive Garden has been dedicated to providing a warm, welcoming dining experience and Italian hospitality to everyone who walks in the door. Today, our 800+ restaurants have evolved with our customers' favorites in mind. Inspired by Italian generosity and love of amazing food, our menu is always expanding to ensure that there is something new to try and something everyone will enjoy. That means you can indulge in classic Italian favorites like Chicken Parmigiana and Fettuccine Alfredo served with the salad and breadsticks you love. And take your pick from our scrumptious appetizers, entrees, desserts, wines and specialty drinks. Plus, explore special menus with children's, gluten-sensitive and lighter fare options. Or order it all ToGo and have your favorite food ready for pickup. At Olive Garden, we believe that life is better together and everyone is happiest with family, however you define it. Which is why we encourage togetherness in everything we do.OWNER INFORMATIONBill Darden was just 19-years-old when he opened his first restaurant in 1938. It was a 25-seat luncheonette in Waycross, Ga., called The Green Frog and promised "Service with a Hop". He went on to open the first Olive Garden in Orlando, Florida in 1982. Olive Garden continues to be the number one full-service Italian restaurant company in the country with more than 800 restaurants bringing Italian hospitality to hungry people around the world.. Create Your Own Tour of Italy - customize your perfect meal today!

    Join us at Olive Garden for our fresh,out of the oven breadsticks and unlimited soup or garden fresh salad. Our menu has something for everyone,including classic and filled pastas,chicken,seafood and beef dishes,topped with our made from scratch sauces. Our classic Italian dishes like Chicken Parmigiana and Fettuccine Alfredo are made fresh from our kitchen to your table. Don't forget to pair your appetizer,entrée or dessert with one of our wines or specialty drinks to make your trip a truly special occasion.

    Make your event unforgettable with Olive Garden catering! Offering both pickup and delivery options,we work around your schedule. Whatever dishes you choose,our food will taste every bit as good as it does in our restaurant,and are prepared to order for each pickup and delivery so you can always impress your guests.

    For a cozy night in,order online and pickup any of our dishes to enjoy from the comfort of your own home. Snuggle up next to a warm bowl of Minestrone soup and enjoy Olive Garden's fan favorite breadsticks,no dishes or cleanup required.

    Delicious Italian-inspired dishes,shared with the people you love are what make Olive Garden feel like home. We're all family here.

Editorial

  • Olive Garden lives up to its slogan: When youre here youre family, by welcoming each guest and treating people with care. Almost...

  • 8/28/2012 Provided by KidScore

Additional information

  • Hours:

    Sun - Thurs: 11:00 A.M. - 10:00 P.M., Fri - Sat: 11:00 A.M. - 11:00 P.M.
  • Payments:

    Master Card, Discover, Visa, American Express
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