I have taken my family to the Olive Garden in Albany, GA 3 times since they opened. The first visit we expected the service to be poor simply because it was new, crowded, and the staff needed time to perfect their skills. Unfortunately nothing has changed. Months later the service remains poor. My wife and I recently (last week) decided to celebrate our 5th wedding anniversary. We did not receive our drinks until after the main course arrived. By the way, we had to ask several times for our drinks. Eventually they did arrive but the straws were wet which made it difficult to remove the paper. Once the food arrived my order was wrong and my wife's order was way overcooked. As a side note, I had to inform the server 3 times what I wanted- Spaghetti with Meatballs. How hard is that?? Yep... They couldn't even get that right. Anyway, we will never eat there again unless there is a significant change-starting with management.