Old Navy has a very nice store, with good employees. Most of the items they have are very nicely priced, but some things seem high in price for what they are.
I love shopping there on the clearance racks for kids clothing, however. I've found items such as skirts for $2, shirts for $1, socks for $1, swim suits for $2, etc.
I love shopping there to find gifts for Christmas, and clothing for school.
Overall, I like the quality, though I was disappointed in the selection of women's shorts this summer. They only offered them in two lengths- super short, or knee length. The size I wanted was only available online. That disappointed me greatly.