I actually have had really pleasant experience shopping at this store and I shopped there a lot during college because its very convenient. Usually the store isn't too crowded so you don't have to wait for a dressing room and you can usually find someone to help you wade through all the sizes. In fact its def one of the more organized and put together Old Navys I've ever seen. Of course they have the same great deals as the other ones. Its crazy around Christmas time and back to school time though. Really easy to get to on Pleasantburg.