Do not know how they keep business. Tiffany Hammel who answers the phone has been beyond rude and disrespectful and hung up mid-conversation when I was explaining I did not want to go to the clinic anymore. Dr. William Harris has been there forever and is the grumpiest old man I have ever meet and did not seem to care, he did the bare minimum and pushed aside a concern I had. Management never calls back when you try to respectfully voice areas of possible improvement. Overpriced, unfriendly, they hassle you because they cannot seem to keep business and completely not worth it. My animal is far better in the hands of doctors who are happy to be in the veterinarian business.