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O'donnell Honda - 5 Reviews - 8620 Baltimore National Pike, Ellicott City, MD - Other Reviews - Phone (410) 461-5000

O'donnell Honda

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8620 Baltimore National Pike
Ellicott City, MD 21043
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(410) 461-5000
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Reviews

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( 2 )

Best

This was a no hassle, straight up great buying experience. The price of the car was the same as quoted online by the salesperson - Terry. Would recommend to anyone looking for a...

Worst

They outright lied to me on prices and my trade-in. They will treat you nicely at the beginning, and then they'll make you feel like an animal at the end. Stay away. Pros: sel...

Editorial review from Citysearch 12/5/2013

I just purchased my car at O'Donnell Honda and I will be going back. My experience there was great and I enjoyed the experience. It was a no-haggle buying experience. I will recommend to all my friends and family to come here if they are looking for a car. more

Editorial review from Citysearch 10/18/2013

I have leased two vehicles from this dealership. I recently returned to trade in my lease for a new one. I had expected to be treated like a loyal repeat customer; instead, I was treated to 5 (yes, 5!) salespersons who simply stared at me when I entered the dealership. No one greeted me, no one smiled or welcomed me, and no one asked me if I needed any assistance. The negotiation process was less than professional; there is no room for negotiating any terms that do not adhere to their idea of a ""fair deal."" They treated me as if it were my privilege to lease another vehicle from them. The arrogance was palpable! I promptly took my business to the local Toyota dealership. What a difference -- the Toyota sales team was the direct opposite of O'Donnell Honda. They treated me fairly and professionally and exhibited a willingness to negotiate and meet me at a fair price. When my second Honda lease reaches maturity, I will be taking it straight to Toyota! more

Straight Up! 12/13/2011

This was a no hassle, straight up great buying experience. The price of the car was the same as quoted online by the salesperson - Terry. Would recommend to anyone looking for a Honda. more

Very Happy 12/5/2011

I took my mother to O'Donnell to help her purchase a new Accord. The salesperson, Mike, was very helpful in showing her the options and colors for her new car. He offered us a great price and we bought the car. This was the best experience she has ever had buying a car. We shopped on the internet and received a lot of quotes, but no one would actually honor them. For us, O'Donnell was a good choice. more

Enjoying our new Civic!! 7/19/2011

Thank you Odonnell Honda! We were looking for a new 2012 Civic and found the one I was looking for at ODonnell. We received a quote in the internet and was able to go in and purchase the car at that price. The dealer in Clarksville tried to play games and added some b/s package on the cars. We're very happy with Odonnell. more

Avoid at all cost 8/24/2007

They outright lied to me on prices and my trade-in. They will treat you nicely at the beginning, and then they'll make you feel like an animal at the end. Stay away. Pros: sell Hondas Cons: rude, lies more

Avoid!! 9/11/2006

By far one for the worst Honda dealers in Maryland in regards to customer sevice. Not only do they lose your spare keys and fail you inform you that it is missing(I didn't find out until 3 weeks later!!), but replacing them is a hassle since the service crew tends to leave an hour or so before actual closing time, forcing you to make an additional trip to the dealer to make keys for which they foohlishly lost in the first place. Also the sales staff was great when trying to sell you the car, but beware when you fill out the survey after purchase. Any small criticism made will result and some very angry phone messages by the staff. While my beautiful Honda vehicle drives with great detxterity, it is unfortunate that the same can not be said for the competency of the staff at O'Donnell Honda. Pros: Honda Car Cons: the dealership more
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Additional information

  • Hours:

    Mon - Fri, 10am - 9pm; Sat, 10am - 6pm; Sun, noon - 5pm
  • Neighborhoods:

    Ellicott City
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