I like O'Charley's a lot. While it seems very similar to other chain restaurants, the food is quite good and the atmosphere is nice. They have some great menu options. While I've been here a few times, and usually had fantastic service, I did have a bad experience once where the waiter was just plain rude: not because of anything we did, but he was rude from the moment we came over and acted like he really did not want to be there. Overall, though, since all the other times have been great, I'd recommend this place.