We used O'Connor when we purchased our first home. The agent was so good and very thorough when looking for a home that fit the specifics that we wanted. He was very patient with us as this was the first time we had ever purchased a home and we didn't know the process that well. Upon closing, he even gave us a 50.00 giftcard to Lowes to get some things for our house. We were very satisfied with the service and personal attention we received.