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O'Brien Mitsubishi Hyundai Kia - 47 Reviews - 2007 W Pioneer Pkwy, Peoria, IL - Car Dealers Reviews - Phone (309) 693-1222
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O'Brien Mitsubishi Hyundai Kia

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2007 W Pioneer Pkwy
Peoria, IL 61615
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(309) 693-1222
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Reviews

( 34 )
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( 3 )
( 2 )

Best

Very quick and professional

Worst

Mass quantities through in a day. No real time for cars with problems that need to be diagnosed.

Great customer service 4/11/2014

Very quick and professional more

Always top notch! 4/1/2014

No matter what the situation the team at Mike Miller is always friendly, courteous and helpful. The go above and beyond to make sure my customer experience exceeds expectations. I won't buy a car anywhere else! more

stellar service and staff 3/31/2014

Love my Santa Fe Sport. Would definitely buy another one. more

Lack of Knowledge-Mike Miller Hyundai Service Department 3/13/2014

The service sales rep could not answer simple questions because the computer was down. You would think they would know the general cost and what brand synthetic oil they use without a computer. At least he could have asked one of the mechanics, but he couldn't be bothered to do that. Most places run your car through the car wash when you have your vehicle seviced, but don't expect that to happen at Mike Miller. more

Friendliness and Efficiency 2/22/2014

Had a recall on my car and chose Mike Miller Hyundai for location convenience and will try to deal each and every time with them. more

helpful, kind, smart service people. always have a great experience! 2/15/2014

always have a great experience. your service people take good care of my car and me! more

Out of town 2/11/2014

Was in town for family medical emergency and the service department was very kind in working me in for an oil change. more

hyundai service 2/8/2014

Efficient friendly service. Comfortable waiting room and prompt transportation more

Emergency Repair Service is outstanding! 1/25/2014

The service repair team has the ability to think on their feet. They have a "can-do" attitude reminiscent of the American workforce of the 1940's. more

friendly, hard working staff that complete work timely 1/6/2014

We love the Mike Miller Auto Park and service department. They always treat us wonderful, explain the work being done fully, charge a fair price, and have the friendliest staff. Even my kids like being there! more

Recall performed 12/31/2013

Great service for the recall the vehicle was notified for. more

The people 12/14/2013

Mike Miller is simply an awesome facility! more

The waiting room. 12/6/2013

Mass quantities through in a day. No real time for cars with problems that need to be diagnosed. more

Bad service department 11/18/2013

Everytime I take our Hyundai to the service deparment we seem to have problems with them. I'm sure they are fine at simple things like oil changes and tire rotations, but I do most of the work on the car my self so only take it there for warrenty work or work that requires special tools like Transmission flush. They have tried to sell me services I don't need, reassembled the car wrong three times (2x interior, 1x engine), returned the car with grease on the floor mats and seem to always take longer than they estimated. This is not all from one bad experiance, but the last 6 years of owning this car. I will not purchase a vehicle or make that will require me to deal with this dealer. Just not worth the problem. more

Mike Miller Hyundai team review 11/7/2013

They concentrate on the customer's comfort and complete satisfaction. If their intention is to please, they are succeeding. more

Love the experience 11/6/2013

they were faster than they said they be. Clean, friendly more

Great Service provided 10/1/2013

Kevin has always giving us outstanding service, he explains everything and genuine cares about his customers. Because I am handicap he ensures my visit is not stressful. My wife and rely on him. I am 76 years old and he is best customer service person I ever encountered. more

Engine leaking oil after oil change 9/29/2013

1. The engine was dripping oil after the oil change. I put a pan underneath the car for around 20 hours to see how much oil was dripping out. Then I jacked up the car to check for the leaking source and found that oil was dripping from the drain plug. I re-tightened the bolt with a 8" long socket wrench and could felt that the bolt moved. I only turned the bolt slightly to avoid stripping the thread. I will bring the car back to dealer if oil leak continue. 2. The windshield fluid tank was empty after the service, apparently they did not fill it up. 3. Multi-Point Inspection Report did not come with the receipt, so I did not know if they completed the multi-point inspection or not. 4. I saw that they washed some cars that they have serviced but never on mine! Just out of my curiosity, how they decide if they need to give a car wash to the cars that they serviced. Is it upon customer request (for a cost or free), service that exceed a certain amount or as needed? There was one time that my car was really dirty when I dropped it off to install a auto-dimming rearview mirror. I was a bit disappointed to see it wasn’t cleaned when I picked up the car. But the car parked next to mine was washed clean (the car body was still wet and there was a service number tag hanging on the car's rear view mirror). I have owned different cars such as Toyota, Mazda, Honda and Nissan and the dealers who serviced my cars always (if not every time) washed the cars, but this Hyundai dealer NEVER washed my car. more

Below Average 9/20/2013

Service department is below average and defintely don't pay for the $150 detail. more

Great customer service! 9/14/2013

Excellent customer service. Quick and easy! more
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