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Nu Tub - 1 Reviews - 34 Cabin Smoke Trl, Springfield, IL - Construction & Repair Reviews - Phone (217) 522-1850

Nu Tub

34 Cabin Smoke Trl
Springfield, IL 62707
(217) 522-1850
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My husband and I were in the middle of remodeling our bath and wanted to get a new tub. After looking into it, decided to use nu tub and called for information and had a very quic...

Think twice before using this company 4/20/2012

My husband and I were in the middle of remodeling our bath and wanted to get a new tub. After looking into it, decided to use nu tub and called for information and had a very quick response and after deciding to use them had a quick date for them to come to my home. And of course no problem cashing my check. I was, in the beginning very happy, we continued on with the remodel and in doing so after the recommended time frame from the company to leave the tub basically alone, so it could cure, we started to hang a shower curtian, part of it dropped and nicked the tub. This was our fault, so I called the company to ask if they had something like touch up paint or what we could do, I never asked for anything for free, this was our error. But I was told that they would come out, and do it, but it had to be on there time frame, I agreed and was also told to call in a week if did not hear from them. You might think the conversation was with no problem, well take care of you, but it wasnt, he actually sounded mad that I was calling in general and reminded me if I dropped something on my car it would chip the paint. Are you kidding me? So I waited the week, and called, then I called again on good Friday, then again a week later, and one more time this week. NEVER once getting a return call, it had been a month at this point and the company never called to keep a happy customer, or really to give me the respect as a customer. This morning I was called and yelled at and when I stood up for myself and pointed out the flaws I was hung up on. In today's business world no one can afford to loose a customer but I wish I had never used this company and if you do, brace yourself you are not important after the check is cashed! more
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Owner Message

  • Nu Tub offers the highest quality tub refinishing and acrylic tub-liner products to both residential and commercial customers throughout Springfield, IL, and the surrounding areas. These time-proven, tub replacement options can save you a lot of time and money, and the results are outstanding.If your tub is worn-out or the wrong color, we can help. We’re bathtub specialists and offer the expertise and experience to restore your old, unsightly tub. This is our 20th year in Springfield and we have served about 4,000 customers. Look to us for:• Bathtub refinishing• Bathtub repair• Acrylic tub liners and wall systems• Ceramic tile refinishing• Tub-to-shower conversion• Walk-in tubs• Corian™ and all countertop repair• Senior home safety productsNu Tub can refinish your cast iron, steel, fiberglass, or acrylic bathtub with your choice of more than 60 colors! We back our refinishing work with a two-year warranty.Your bathroom retreat can be so much more than basic! At Nu Tub, we have many textures and colors to choose from with our acrylic tub liners and wall systems. These products are backed by a 10-year product warranty and a four-year installation warranty.Nu Tub can save you as much as 75% of replacement costs. The results are outstanding and your satisfaction with our products and services is absolutely guaranteed.Call Nu Tub today for an in-home free estimate!

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