We recently purchased a new wood stove from Northern Lights. When we went to pick out a stove, Todd spent 2 hours with us telling us the pros and cons of each product. We felt that all of our questions were answered fully and competently. When Todd and 2 members of his staff came to install our new stove they were very careful to follow regulations and they had very cheerful dispositions. It was a pleasure doing business with them and we love our new stove.