This is our second purchase with North Trails RV in Ft. Lauderdale. We had to return because the salesman; Steve Betten and Business Manager Lou Schipani were excellent each time. I can't say enough about their willingness to ensure a smooth transaction. We had several conversations leading up to the delivery which was flawless. Alexis was very helpful and patient while displaying all the features of our new RV. He even volunteered to installed some screens while we waited as they cleaned the entire RV a second time before we took it home. We should keep this Class C for a few years until we upgrade to our Class A. Guess where we will be going? Great job guys. Thank you.