Three of us went to Norman's on New Years Eve, but early in the evening (~10:00 pm) for a snack and drink before dinner. Ordered a few drinks, a seafood platter and some grilled mussels. The seafood platter bordered on unedible. It was deep fried in what must have been 2 week old oil and all the seafood was like rubber. The service was HORRIBLE. This is literal, I waved at the waitress 3 times as she came out to the sidewalk, and she never came over. After about 20 minutes with no waitress in site, I finally YELLED for a waiter. It still took 10 minutes and another trip to the service desk again for them to get me a bill. To add insult to injury, their policy is to add an automatic 18% gratuity for parties of 3 or more. DO NOT EAT AT NORMAN's, HORRIBLE PLACE.
Pros: It is close to a few hotels, nice ambiance
Cons: everything else - food, service and tip practices not acceptable