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Nordstrom Washington Square - 16 Reviews - 9700 SW Washington Square Rd, Portland, OR - Apparel Reviews - Phone (503) 620-0555

Nordstrom Washington Square

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9700 SW Washington Square Rd
Portland, OR 97223
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(503) 620-0555
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Nordstrom Washington Square - Portland, OR
Nordstrom Washington Square - Portland, OR
Nordstrom Washington Square - Portland, OR
Nordstrom Washington Square - Portland, OR
Nordstrom Washington Square - Portland, OR

Reviews

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Best

I went into Nordstrom today to look for a new dress in the BP section, and ended up finding two that I really enjoyed. A salesperson named Mary, while ringing me up, asked who hel...

Worst

For over ten years, I have felt that the vast majority of Nordstrom employees at Washington Square are young, bored, simple-minded, and spoiled. They act as if they are doing you ...

What happened to many of the older employees 9/16/2011

I do not like to shop for cloths, however, over the years I found it tolerable with employees who got to know you. Now, those relationships, are gone. When you ask what happened to ....... I hear too often ""they no longer work here."" These were excellent employees who valued relationships. Somehow, the very reason I choose to do our family shopping at Nordstrom has been replaced by mostly young or pushy, anything to make a sale especially if $$$$'s,,,, but if it's an alteration observe, who steps up to service vs. ignore, or short, quip.. Where Is Your Receipt? as their attention is not with you but who may be walking on the floor which may be a $$$$ sale.....sad... but true.....Nordstrom's sterling image based on customer core values is slowly being tarnished by GREED more

Great Customer Service 9/4/2011

I went into Nordstrom today to look for a new dress in the BP section, and ended up finding two that I really enjoyed. A salesperson named Mary, while ringing me up, asked who helped me today. When she heard that nobody had assisted myself and my mother with our purchases, she took me under her wing and made sure that I knew all of the accessories, cardigans and what nots that went along with the dresses. It was the best time that I've been in Nordstrom BP because of that experience with Mary. I loved that she knew exactly what would look good on me, and didn't try to pressure me into any purchases. more

Love Love Love Nordstrom 8/12/2011

I really like Nordstrom- I go there almost every weekend. It's slightly pricey, but the clothes and shoes I buy always last a long time. They have such cute things and if you shop when there's a sale you get unbelievable prices. My dad isn't a big fan of shopping for himself but even he likes it. Some sales people are admittedly slightly pushy, but most are very friendly and helpful. I picked out a cute top in BP and when I got to my dressing room, the sales girl had matched it with a scarf and necklace I immediately fell in love with! If you're going to BP, try to find Meredith. She's one of the best . I totally recommend Nordstrom for shopping! Five stars! more

LOVE THIS STORE 10/1/2009

its the best place on earth Pros: Best customer service Cons: nothing more

Best place to shop 2/12/2009

Excellent customer service! Working with Nordstrom customer service and management is nothing short of a great experience! more

Awesome MAC makeup 5/14/2008

I only go to Nordstrom for the MAC cosmetics, but the employees are very helpful. To think that people who work at these kind of stores are snobby, but they actually take their time to help me out. Pros: Great customer service, great selection Cons: Most item are sold out quickly more

The only place to buy designer fragrances. Pleasant staff 12/8/2007

I recently went into Nordstrom at Washington Square for my annual birthday treat and was treated like a star. I must have smelled 15 fragrances before selecting one and was not rushed in anyway and was given excellent customer service with a smile. I left feeling like a princess. I have found that Nordstrom is the place to go for designer perfumes, they have a greater selection than Macy's and you can even get a sample of a fragrance you would like to try (none available at Penney's). I have attended their fragrances festivals twice and think that these are lots of fun as well. Special thanks to Sally at the Lloyd center for her personal service. Pros: Friendly staff Cons: Wish the fragrance festival would return to its previous grandeur. (i.e. Champagne & cheeses at a hotel) more

MAC = Slow Service All The Time 11/9/2006

MAC at Nordstrom really needs an overhaul. I have stopped buying most of their products because you have to fight your way to the counter. I unfortunately rely on their foundation which forces me to get my riot gear on and hold my breath while I squeeze between a million kids just to make a purchase. I must have stood there for 20 minutes, patiently waiting and already knowing what I wanted. Still no one helped me, although I got plenty of glances in between chatty conversations down the counter. Order your makeup online and avoid the BS. Pros: Good selection Cons: Too crowded, snooty employees more

Service 10/15/2006

For over ten years, I have felt that the vast majority of Nordstrom employees at Washington Square are young, bored, simple-minded, and spoiled. They act as if they are doing you a favor if they wait on you, and could at a moment's notice quit...for they have money, either from living at home, or having ""gotten a Rich One"" and they are the wife or toy of some wealthy man. Pros: In a major shoppingn center, lots of parking room Cons: Product knowledge, service, attitude similar to be found in WalMart..... more

Not what you expect from Nordstrom 9/7/2005

In every city I've lived, Nordstrom is one of my go-to's for shoe sales and edgier clothes. Unfortunately, I can't say the same about this one. The shoe department is lackluster, particularly the Salon section which I typically rely on for all the best designer labels. It's jammed into a tiny corner between jewelry and the main shoe section. (Sorry, those tacky Stuart Weitzman shoes don't signal ""designer"" to me.) And forget about the clothes. With the exception of one teensy section, there's nothing hip about Nordstrom. Even Nordstrom's legendary customer service is lacking at this location. Salespeople are nowhere to be found, and when you do track one down, they are clueless about their inventory and service in general. Pros: Easy parking, Great return policy Cons: Terrible merchandise, Poor customer service more

Overpriced Small Selection 1/16/2003

There aren't very many brands of shoes. When they have those catchy sales the shoes that are actually on sale I wouldn't even give to my blind grandmother as a gift! more

Nordstroms is Overated! 1/12/2003

I feel Nordstrom's is overrated. They never have anything edgy nor are they ever ahead of the fashion curve. They are just a typical department store that never has anything unique. To find great shoes, you need to go to independent shoe stores. more

Awesome selection 11/18/2002

I can always frind exactly what I'm looking for at Nordstrom. And if I change me mind, their generous return policy makes my day. more

Excellent selection & Customer Service 9/9/2002

I would definetly reccomend this place for shoe shopping, they have a great return policy and the sales associates are always friendly and ready to help. Pros: good quality shoes, friendly sales staff, big selection Cons: can be spendy more

The Rack is the BEST!!! 9/4/2002

I wear a small shoe size and I have found that the Rack is the best place to find great shoes, in my size, at reasonable prices. I love shopping at the Rack for shoes. Pros: Great Prices, Variety of Sizes Cons: Locations more

Men's shoes 8/25/2002

I like the men's shoes at Nordstrom :) I like the XMI men's ties too. more
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Editorial

  • In Short
    Founded as a Seattle shoe store in 1901, this popular chain is now known for manageably priced designer duds. Shoppers find a hint of sophistication in the store's white floors...

  • 8/7/2008 Provided by Citysearch

Additional information

  • Hours:

    Sun 10am-7pm, Mon-Sat 10am-9pm
  • Payments:

    Discover, Visa, American Express, Master Card
  • Neighborhoods:

    Metzger
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