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Norco Animal Hospital - 21 Reviews - 892 6th Street, Norco, CA - Other Reviews - Phone (951) 736-1917

Norco Animal Hospital

892 6th Street
Norco, CA 92860
(951) 736-1917
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Norco Animal Hospital - Norco, CA


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I recently moved into this area and came across this great veterinary hospital. The staff was very friendly and the doctor was great! He was very thorough and took the time to go ...


I have been going to Norco Animal Hospital for 5 years. I wasn't entirely happy with them, but not unhappy enough to make the change. Service at the front desk is always pleas...

Happy Dog 7/9/2011

I recently moved into this area and came across this great veterinary hospital. The staff was very friendly and the doctor was great! He was very thorough and took the time to go over all the previous records that I brought in. He also thought that there may be more things in this area that my dog may be allergic to, which made sense since this flare up was pretty bad. After a shot and some medications, my dog is back to normal and pretty happy as is her owner. I would highly recommend this hospital even to my friends who live far away. =) more

SandyP 10/21/2010

I have been going to Norco Animal Hospital for 5 years. I wasn't entirely happy with them, but not unhappy enough to make the change. Service at the front desk is always pleasant, but takes forever. I took one of our dogs in recently to get stitches taken out. No apppointment was needed. I was there 1 1/2 hours. Taking the stitches out took 2-3 minutes. \r \r Also our Shih Tzu has skin issues. They always give us the same bs each time. Finally, Dr. Kim referred us to a dermatologist in Irvine. Thank God! All the things Norco Animal Hospital was doing and the meds they were giving him were all wrong! They never tested or suggested Cushings and it appears that is what he has. Ten months and 3 visits to Norco Animal Hospital later, we are on the right track for treatment. \r \r My recommendation - go elsewhere!!! more

Great place for vet care 10/13/2010

Even though I've moved out of this area, I wanted to write a review of this great veterinary hospital. I went there for the past year and have never experienced such great care for my pets. The veterinarians were fantastic taking care of my two poodles. Occasionally the wait was a bit long but it was when they had to rush an emergency to the back and the staff was very apologetic and professional. The vets I had the pleasure of dealing with were always very caring and professional, taking the time to answer my many questions. The hospital staff has always been pleasant and well organized. The hospital itself is clean and spacious. They recently extended their hours so that i didn't have to rush home from work to get my dogs seen. I would recommend this placeto everyone I know. Thank you Norco Animal Hospital for all the great care for my buddies! more

Wonderful Vets and Staff 9/30/2010

The most caring and compassionate vets and staff are at Norco Animal Hospital. Thank you all for your support during the recent illness of our beloved Timber. You truly did treat him like your own, and we will be forever grateful. Dr. Shin went above and beyond to keep us informed and showed such kindness to us and our pet. Words don't convey how much it mean't to us. In all my experience with vets in many cities, none can compare to Dr. Shin and Dr. Smith. Thank you all so much. more

Expensive and Insensitive 9/7/2010

I recently went to the hospital because my 10yr old pitbull had a large mass on his abdomen. The first vet reccomened that we get tests done to see if it was cancer. Three days later and ($200) they call and tell me that the results are inconclusive, and that I should come in and get another opinion by a different vet. ($35) I do. I get there and takes one look at it and tells me that because it (the mass) is so large and near his vital organs its not a good idea to do surgery, also because of his age. Regardless if it is cancer. So the first vet sent out blood work to see if it was cancer even though they told me to put him down in the end. I still can deal with this part..... But the Dr. told me to come back on tuesday to put him down. I was mentally prepared to do this my husband had the day off and I got a babysitter. We get there and I sign in. The receptionist call me over and asks if I had a appt. I said no the Dr. just told me to bring him in today. She said very loudly " Wel more

N.A/H lost a longterm clent 4/28/2010

I have been a loyal client for 20 years. i think Dr Kermit Smith is amazing however I have serious problems with two of his newer Associates Lanini and Kim. They both misdiagnosed two of my dogs and one died. The other one was saved by Dr Butchko. I am heartbroken because I totally trusted his office. You hardly ever get to see Dr Smith anymore, which is a shame. Those two new doctors are a poor reflection on his reputation and his practice. I will never go back more

Norco Animal Hospital is Exceptional!!! 1/7/2010

Norco Animal Hospital is more than what you can ask for. The hospital is amazingly clean and the people working there knows exactly what they are doing. My dog, Butter, has been suffering many years with a chronic allergy skin problem. In the past, I have been taking Butter to an animal hospital in Diamond Bar. Every time after treatment and prescibed meds, Butter is only temporarily relieved for a few weeks. After spending a ridiculous amount of time and money, I almost gave up and decided to ignore his problem until I was referred to Norco Animal Hospital about 5 months ago to Dr. Shin. After a few visits, Butter is now doing much better than before. Butter is not constantly scratching at himself nor does he have an unpleasant odor. My previous vet was super nice and professional, but I need a doctor who is beyond that. It really makes a significant difference if you have a doctor who is knowledgeable and experienced like Dr. Shin. I am thrilled to be introduced to this ho more

Norco Animal Hospital is TOP NOTCH!!! 1/7/2010

I was recommended to Norco Animal Hospital and was more than pleased with my experience. From the moment I called to set an appointment for my new puppy Hari, I was delighted that the office staff was chipper and more than helpful. The front office worker listed all available times that would suit my schedule. Upon arrival, everything went smoothly and I did not have to wait for more than a couple minutes for the doctor to see me. Dr. Shin was extremely gentle with my puppy and did a thorough examination. He treated me with respect and professionalism, and also made us feel welcome. I've gone to many other hospitals in the past for my previous 2 dogs that did not meet my expectations. Even the prices are extremely competitive with other hospitals. As far as I'm concerned, I will be staying with Norco Animal Hospital from this moment forward. I don't even mind the drive out there. I prefer a great doctor who knows what he's doing for Hari in comparison to a mediocre doctor tha more

Norco Animal Hospital is Fabulous 11/10/2009

I had only great experiences with Norco Animal Hospital. I would highly recommend the hospital because after many attempts with my maltese with other vets Dr. Shin was able to diagnose her problem and heal her illness. I spent lot more money with very little results with other vets and I was very impressed with the doctor and the hospital. more

Norco Animal Hospital is the place for my pet 9/14/2009

I have boarded my dog at norco animal for years,they have a great staff and always are very honest and polite.The Drs are great and all the treatment my pet has recieved has been fantastic. more

loved my visit to Norco Animal Hospital 9/4/2009

I've been to so many different vets in chino hills but has been dissatisfy with their services and knowledge. But a friend of mine recommended me to Norco animal hospital and I absolutely LOVE it. First of all, its not to far from chino hills, price is very reasonable, and the hospital offers ALL the services you can think of. AND they are open 7 days a week. Also the staff at the hospital were very friendly and very helpful. They also have a low cost vaccinations every other saturday which I take advantage of. I got my dog nutered there. The hospital itself is very big and i feel that all the staff and doctors were very professional and I knew my dogs were in good hands. I am VERY satisfy with the hospital and those of you that is looking for a good vet, this is the place to go :)) more

Spectacular Grooming services!!! 4/10/2009

I just loved it I found a $5 off ad on CL for grooming made an appointment that same day plus got my dogs shots done for the cheap price great I love it I dropped off and picked her up in 3 hours Holly was great she answered every stupid question I had I could not ask for more all around great experience I was very pleased I am a man that loves it when things are simplified. more

GREAT value and service!!! 2/23/2009

I don't even know how many vet clinic over the years my animals have been to... I've left many clinics feeling lack of service and poor. \r My friend recomm me to this place, it's a bit far from OC, but thought I'd give it a try. I had a great beginning to end exp from their friendly/prof staff to their understanding and knowledgeable vets. Price was great. Office visit was less 40% from what I pay for in OC and didn't charge for the topical treatment! I will def return for shot sat. and have recomm this place for all my cat/dog mommies. \r GREAT value, efficient service and kind prof staff! more

Disapointed in the customer service when I walked in 1/6/2009

We were just at the hospital for grooming the groomer was great when we finally got to see her we waited in the front for almost 30 minutes just to drop our dog off The groomer promised we wont have to do that next time.But the girls at the front desk did not seem to care and they were very rude to my wife and I.We really love the job the groomer did she very very helpful but if we have to deal with quality of customer service from the girls at the front desk we will not like to return We will only return because for the quality of grooming on our dog. more

Great Help! 11/15/2008

I recently went into the hospital to have a regular check up on my dog Max and was surprised to find that the front desk staff (or at least one of them) was very knowledgeable in answering my questions about bringing another dog into the family and common signs of illnesses to watch out for. Not only that, she and the rest of the staff were very nice and tried their best to help me and the rest of the clients in a timely manner even though they were bombarded with things to do. I used to work at an animal hospital and I know how frustrating it can get to have to deal with people that have awful temprements. These girls try really hard and I felt that the doctor was just as passionate about his work. I like this vet and I know why I'm a regular. more

I really like the new groomer 11/3/2008

I love her her attitude she was very sweet to us we brought our cat in maybe a month ago ago and she let us see her wash baby and I was very pleased I felt 100% comfortable leaving baby there.He is our baby so we were very happy with how he was treated we were shocked to see how gentle she was he was falling asleep in the tub.And we will be back I have already sent my sisters and other family members to her. more

Great staff!! 10/30/2008

The people at NAH were fantastic. I think the negative reviewers were people that were selfish and are use to getting their way always. It's a business folx. You can't pay, you get no services...geez. Anyway, the people at NAH were very friendly, extremely helpful and the doctors there were very caring. I would never go to another hospital. more

Groomer named Holly your a very good groomer! 10/27/2008

I was just in today and a groomer there buy the name Holly groomed our dog.We have been there in the past and had stopped going for a few months after 5 different groomers did our Scarlett and every time came back looking chopped or dirty and not looking groomed at all.But we needed shots so we decided to get her groomed again there and how grateful I am that I decided to.I will go no where else Finally they have a competent groomer that does amazing job and the bonus it Our Scarlett was not there all day.We dropped off at 9am and she was done at 12 noon.Yeah she is a keeper.I just hope she does not leave there considering all the different groomers we have experienced in the last 6 months.Holly if you read my review just know I want to know where you go if you leave I don't want have to hunt you down.I will only return to this vet if Holly is there other then that they need to work on their customer service area. more

Can't say enough good things about them! 10/11/2008

We just recently moved to Norco and lived here for about 2 weeks when our 10 year old cat was attacked by a coyote. He was very badly injured and had a huge hole in his backside and his tail had to be amputated. They were great and saved Macks life. The office staff and doctors were amazing. And the prices are very reasonable. I cant thank them enough for all they've done. more

Went there ... 7/13/2005

once and found it to be OK -- not "great" but "OK." It didn't seem quite as clean or as efficient as other veterinarians we've used in the past, so we didn't continue there. more
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