Had the most unbelievably bad experience here. Came in for a pre-owned car advertised on their site, they convinced me to do the financing piece first while they had the car ""brought over from another lot"". After 2.5 hours, I came to view the car, and it was no longer available. They sold me another pre-owned car at a crazy inflated value (my fault at that point). I called within days to express regret and they told me they would fix it and take care of it asap. After 3 months of waiting to hear from them (mostly Barnaby), I asked for a bottom line. They were offering me trade in on the car the JUST SOLD ME but at about $5,000 less. I waited and waited for calls, info, but nothing. Ended up getting a MUCH better deal somewhere else. Another hint; Barnaby was a ""friend"" of the family and offered to get me a good deal. Don't fall for that.\r
I ended up getting several thousand dollars more on trade in somewhere else. Oh, and also, they tried to tell me my original sales person no longer worked there, but that was dishonest too. BAD experience.